__NUXT_JSONP__("/help-center/articles/95-IQ-Panel-2-Panel-Guide", (function(a,b,c,d,e,f,g,h,i,j,k,l,m,n,o,p,q,r,s,t,u,v,w,x,y,z,A,B,C,D,E,F,G,H,I,J,K,L,M,N,O,P,Q,R,S,T,U,V,W,X,Y,Z,_,$,aa,ab,ac,ad,ae,af,ag,ah,ai,aj,ak,al,am,an,ao,ap,aq,ar,as,at,au,av,aw,ax,ay,az,aA,aB,aC,aD,aE,aF,aG,aH,aI,aJ,aK,aL,aM,aN,aO,aP,aQ){return {data:[{article:{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:"0r9FzqdQ0aPskfP0eAV81",type:h,createdAt:"2022-09-01T15:00:24.535Z",updatedAt:"2024-12-09T19:06:54.921Z",environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:836,revision:31,contentType:{sys:{type:a,linkType:i,id:q}},locale:g},fields:{articleId:95,title:"95-IQ-Panel-2-Panel-Guide",metaDescription:"Learn how to set up your new smart panel and explore its features.",heading:["IQ Panel 2 Guide"],keywords:[z,o,r,"IQ 2","Features","Functions"],body:"\u003Cp\u003EThis brief instructional video demonstrates how to perform basic functions on the IQ Panel 2.\u003C\u002Fp\u003E\n\u003Cp\u003E\u003Ciframe width=\"560\" height=\"315\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FdUh2IPQTC_s\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen\u003E\u003C\u002Fiframe\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Ch2\u003ESpecifications\u003C\u002Fh2\u003E\n\u003Cul\u003E\n\u003Cli\u003E• Dimension 5”H x 7.75”W x .75”D\u003C\u002Fli\u003E\n\u003Cli\u003E• Touch screen type capacitive glass multi-touch\u003C\u002Fli\u003E\n\u003Cli\u003E• Battery type lithium polymer 3200mAh\u003C\u002Fli\u003E\n\u003Cli\u003E• Flash memory internal storage 8GB NAND flash\u003C\u002Fli\u003E\n\u003Cli\u003E• MicroSD card slot \u003C\u002Fli\u003E\n\u003Cli\u003E• Z-Wave Plus 128 total\u003C\u002Fli\u003E\n\u003Cli\u003E• Cellular LTE\u003C\u002Fli\u003E\n\u003Cli\u003E• Front camera 5MP fixed focus\u003C\u002Fli\u003E\n\u003C!-- MISCELLANEOUS SPECS; OPTED OUT FOR SPACE\u002FRELEVANCE\n\u003Cli\u003E• Stereo microphones\u003C\u002Fli\u003E\n\u003Cli\u003E• LCD display size 7 inch LCD\u003C\u002Fli\u003E\n\u003Cli\u003E• Resolution 1280 x 800\u003C\u002Fli\u003E\n\u003Cli\u003E• Buttons Hard Buttons Single wake button, all user controls through touch interface\u003C\u002Fli\u003E\n\u003Cli\u003E• Internal Siren Piezo SPL minimum 85dB for UL985\u003C\u002Fli\u003E\n\u003Cli\u003E• Tamper Tamper Switch Panel tamper switch with spring release and reporting to status app\u003C\u002Fli\u003E\n\u003Cli\u003E• Security R\u002FF S-Line Encrypted 319.5 MHz, up to 128 security zones\u003C\u002Fli\u003E\n\u003Cli\u003E• Bluetooth Bluetooth Low Energy (BLE) 4.0\u003C\u002Fli\u003E\n\u003Cli\u003E• Radio Slots Fits up to 4 field replaceable radios\u003C\u002Fli\u003E\n\u003Cli\u003E• Hardwire Input Wired x2 Wired x2 Non-powered, closed loop circuit\u003C\u002Fli\u003E\n\u003Cli\u003E• Siren Output Wired x1 Wired x1 Control output only (open collector)\u003C\u002Fli\u003E\n\u003Cli\u003E• LED Indicator Status LED single 3 color LED (green\u002Fyellow\u002Fred)\u003C\u002Fli\u003E\n\u003Cli\u003E• Speaker Stereo 1W x 2 Stereo speakers (unified audio system)\u003C\u002Fli\u003E\n\u003Cli\u003E• Platform: Android OS 5.1\u003C\u002Fli\u003E\n\u003Cli\u003E• Power Supply DC 5v - 5.5v 1000mA DC adapter, Input 100-240VAC 50\u002F50Hz\u003C\u002Fli\u003E\n\u003Cli\u003E• Mount Back Plate Wall mount or table top (stand included)\u003C\u002Fli\u003E\n\u003Cli\u003E• Wireless WiFi WiFi 802.11 a\u002Fb\u002Fg\u002Fn\u002Fac dual band 2.4\u002F5G - including built-in router capability\u003C\u002Fli\u003E\n\u003Cli\u003E• Image Sensor Proprietary Image Sensor capable of pairing with up to 5 devices\u003C\u002Fli\u003E\n\u003Cli\u003E• User codes up to 242 role-based (Dealer, Installer, Master, User, Guest, Duress)\u003C\u002Fli\u003E\n\u003Cli\u003E• Certification FCC FCC: 2AAJXQSIQPANEL2 (may contain additional modules with separate FCC IDs)\u003C\u002Fli\u003E\n\u003Cli\u003E• IC IC: 11205A-QSIQPANEL2\u003C\u002Fli\u003E\n\u003Cli\u003E• UL UL-985, UL-1023, UL-1635, UL-639, UL-498A, UL-634, ULC-634, ULC-S306, CSA-C22.2\u003C\u002Fli\u003E\n\u003Cli\u003E• Temperature Operational -10 to 50 C\u003C\u002Fli\u003E\n\u003Cli\u003E• Storage -40 to 80C\u003C\u002Fli\u003E\n\u003Cli\u003E• Brightness 300 cd\u002Fm2\u003C\u002Fli\u003E\n\u003Cli\u003E• RGB 24bit\u003C\u002Fli\u003E--\u003E\n\u003C\u002Ful\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F42toFdwWnSIKu6XEaFhWYR\u002Fa290d0035c68c7e8d224fb57a82f9375\u002F0323_IQ_PANEL_2_BASE.png\" alt=\"0323_IQ_PANEL_2_BASE\" width=\"501\" height=\"356\"\u003E\u003C\u002Fp\u003E\n\u003Cbr\u003E\n\u003Ch2\u003EFeatures\u003C\u002Fh2\u003E\n\u003Cul\u003E\n\u003Cli\u003E• Next-generation connectivity that is fast, reliable, and future proof\u003C\u002Fli\u003E\n\u003Cli\u003E• Intuitive swipe\u002Fscroll\u002Ftouch-based user interface\u003C\u002Fli\u003E\n\u003Cli\u003E• S-Line encrypted 319.5 sensors for secure connectivity\u003C\u002Fli\u003E\n\u003Cli\u003E• Built-in router for secure private network\u003C\u002Fli\u003E\n\u003Cli\u003E• Bluetooth disarming that lets you leave your phone in your pocket when you arrive home\u003C\u002Fli\u003E\n\u003Cli\u003E• 5MP panel camera will capture disarm photos that can be sent to your phone or watch\u003C\u002Fli\u003E\n\u003Cli\u003E• The panel turns into a customizable photo frame when not in use\u003C\u002Fli\u003E\n\u003Cli\u003E• Built-in glassbreak detector\u003C\u002Fli\u003E\n\u003Cli\u003E• Dual-path connectivity for improved latency, flexibility, redundancy, updates\u003C\u002Fli\u003E\n\u003Cli\u003E• Control Z-Wave Plus lights, locks, thermostats, and garage openers\u003C\u002Fli\u003E\n\u003Cli\u003E• Built-in microphones and speakers allow you to talk directly to your monitoring station agent from the panel (where available)\u003C\u002Fli\u003E\n\u003C\u002Ful\u003E\u003Cbr\u003E\n\u003Ch2\u003EUser Functions:\u003C\u002Fh2\u003E\n\u003Cp\u003E\u003Cstrong\u003EArm Away\u003C\u002Fstrong\u003E: arm away is used when you plan on arming the system and leaving the home.\u003C\u002Fp\u003E\n\u003Cp\u003E1. Press \u003Cem\u003ELock\u003C\u002Fem\u003E, then press \u003Cem\u003EArm Away\u003C\u002Fem\u003E.\u003C\u002Fp\u003E\n\u003Cp\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F1U2LRROMwBC6DZ8tWyBGq2\u002Fb7865fa8b4cc19f631319326a6694318\u002FArm_01.jpg\" alt=\"Arm_01.jpg\" width=\"299\" height=\"189\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F1vtaia58poEgZMYYQMQtVo\u002Fec2fc7837c5b1a588c6bc2682fdbe0b7\u002FArm_Away_01.jpg\" alt=\"Arm_Away_01.jpg\" width=\"300\" height=\"189\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cp\u003E2. The IQ Panel 2 displays an exit delay timer while arming.\u003C\u002Fp\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F5hT9xXMtXjqT8iMGdnggp5\u002F615e145818d3bdbe3cf24b844517c5fb\u002FArming_Timer.jpg\" alt=\"Arming_Timer.jpg\" width=\"300\" height=\"189\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F10cnadYHKBnBY1UnQD60WF\u002Fcd13be2b52f74e74a3eff4552ec9d40a\u002FArmed_Away.jpg\" alt=\"Armed_Away.jpg\" width=\"300\" height=\"189\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\n\u003Cp\u003E\u003Cstrong\u003EArm Instant:\u003C\u002Fstrong\u003E arms all perimeter sensors without entry delay and bypasses interior motion detectors.\u003C\u002Fp\u003E\n\u003Col\u003E\u003Cli\u003EFrom a disarmed state, press \u003Cem\u003EArm\u003C\u002Fem\u003E (the lock icon), then press the right side arrow.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3sbfkr55vameGsHwcjnej5\u002F60c8fc101d448cd68f77c771ef4139a5\u002FArm_01.jpg\" alt=\"Arm_01.jpg\" width=\"300\" height=\"189\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002Fj3Gqfolmcs9fnf3WYotFM\u002F959fb2619ed9499595b4da2f522892ee\u002FArm_Instant_01.jpg\" alt=\"Arm_Instant_01.jpg\" width=\"300\" height=\"189\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EPress \u003Cem\u003EEntry Delay\u003C\u002Fem\u003E to toggle the entry delay \u003Cem\u003EOff\u003C\u002Fem\u003E, then press \u003Cem\u003EArm Stay\u003C\u002Fem\u003E or \u003Cem\u003EArm Away\u003C\u002Fem\u003E\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4aC6LfhUdLdKscmS0ql4Ir\u002Fbf13702b73553606da45af254ce53ffa\u002FArm_Instant_02_Main.jpg\" alt=\"Arm_Instant_02_Main.jpg\" width=\"300\" height=\"189\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002FtuGeF21NBK7kQk0udf98I\u002F1cb367979846b4fc23a6a7ccd719c3bc\u002FArm_Instant_03.jpg\" alt=\"Arm_Instant_03.jpg\" width=\"300\" height=\"189\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\u003C\u002Fol\u003E\n\n\u003Cp\u003E\u003Cstrong\u003EForce Arm Away:\u003C\u002Fstrong\u003E force arm away is a way to proceed with arming while ignoring any warnings about open sensors which omits zones not ready to be armed and bypasses those sensors.\u003C\u002Fp\u003E\n\u003Col\u003E\u003Cli\u003EFrom a disarmed state, press \u003Cem\u003EArm\u003C\u002Fem\u003E (the lock icon). Note that open sensors will be displayed on the right.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F2x7guMdxGkDMlULwCM0thA\u002F2e887e76e60e08f439e47575b914105c\u002F1.1a_Force_Arm_01_275x155.jpg\" alt=\"1.1a_Force_Arm_01_275x155.jpg\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EProceed by selecting \u003Cem\u003EArm Away\u003C\u002Fem\u003E.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4T6RXC8afXfqgVvmFGMgAZ\u002F9eff629adf603eb706af897540f52a91\u002F1.2a_Force_Arm_02_Away_275x155.jpg\" alt=\"1.2a_Force_Arm_02_Away_275x155.jpg\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EThe system will begin the process of arming while any open sensors are automatically bypassed.\u003C\u002Fspan\u003E\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F5YW4DNZlST4RszZJrVJYoI\u002F2711c46da0b7533770cdd53a1e2d68bb\u002F1.3a_Armed_Away_Active_Zones_275x155.jpg\" alt=\"1.3a_Armed_Away_Active_Zones_275x155.jpg\"\u003E\u003C\u002Fspan\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\u003C\u002Fol\u003E\n\n\u003Cp\u003E\u003Cstrong\u003EArm Partition Away:\u003C\u002Fstrong\u003E partitions can be used to segment parts of your alarm system so that they operate separately from the rest of your system. This allows you to create areas with restricted access that can only be disarmed with an assigned code for that area or the master code. Arm partition away will arm the interior and perimeter sensors for the chosen segmented area.\u003C\u002Fp\u003E\n\u003Col\u003E\u003Cli\u003EEnter your user code at the lock screen.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4T1TyVA1FPGMkRgFONarJC\u002Fb05efa5b42efe1a3dcb8041fc1bd4dd0\u002F2.1a_Partition_01_275x155.png\" alt=\"2.1a_Partition_01_275x155.png\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003ESwipe up or down to access different partitions.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4NdZHQG6zfdNTIafnqCLJ6\u002Fdb05ec6bf901de1f3f0583d9e9f2caeb\u002F2.2a_Partition_Select_01_275x155.png\" alt=\"2.2a_Partition_Select_01_275x155.png\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EPress the lock icon, then press \u003Cem\u003EArm Away\u003C\u002Fem\u003E.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F5jncWUpLyOZybQ4AnbS1d\u002Fdd25d3a757599e9b430c10e1a4ed3de0\u002F2.3a_Arm_Away_01_275x155.jpg\" alt=\"2.3a_Arm_Away_01_275x155.jpg\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\u003C\u002Fol\u003E\n\n\u003Cp\u003E\u003Cstrong\u003EArm Stay Quick Exit:\u003C\u002Fstrong\u003E this allows you to set your system to arm away from an arm stay status without first disarming.\u003C\u002Fp\u003E\n\u003Col\u003E\u003Cli\u003EPress \u003Cem\u003EQuick Exit\u003C\u002Fem\u003E (the runner icon top left of the yellow lock) while your system is in an armed stay status.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cspan\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F5OpsuonWf2RKtDG55MMJPQ\u002F61c0cf9e23585e801e12f6739157c399\u002F4.1a_Quick_Exit_01_275x155.jpg\" alt=\"4.1a_Quick_Exit_01_275x155.jpg\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EA 120-second default exit delay will begin to allow leaving without disarming.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F2pkNfUVETct2GJ1URxPEHW\u002Fa4cd2ff41094c03a08dc8d7a6ee61205\u002F4.2a_Quick_Exit_02_275x155.jpg\" alt=\"4.2a_Quick_Exit_02_275x155.jpg\"\u003E\u003C\u002Fspan\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\u003C\u002Fol\u003E\n\n\u003Cp\u003E\u003Cstrong\u003EArm Stay\u003C\u002Fstrong\u003E: arm stay is used when you plan on arming the system staying home.\u003C\u002Fp\u003E\n\u003Col\u003E\u003Cli\u003EPress \u003Cem\u003ELock\u003C\u002Fem\u003E, then press \u003Cem\u003EArm Stay\u003C\u002Fem\u003E.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F1U2LRROMwBC6DZ8tWyBGq2\u002Fb7865fa8b4cc19f631319326a6694318\u002FArm_01.jpg\" alt=\"Arm_01.jpg\" width=\"299\" height=\"189\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3PD0hhPzZ7rI9HPnlT5Hrw\u002F329e0387339270234f867c7976bda0e5\u002FQSArm_Stay_01_275x155.jpg\" alt=\"QSArm Stay 01 275x155\" width=\"300\" height=\"189\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EThe IQ Panel 2 displays \u003Cem\u003EArmed Stay\u003C\u002Fem\u003E.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F60uytpKuK9rnGLSUA0GnuN\u002F88b91da655d9dd336a41a126c44cbef2\u002FQSArm_Stay_02_275x155.jpg\" alt=\"QSArm Stay 02 275x155\" width=\"300\" height=\"189\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\u003C\u002Fol\u003E\n\n\u003Cp\u003E\u003Cstrong\u003EForce Arm Stay:\u003C\u002Fstrong\u003E force arm stay is a way to proceed with arming while ignoring any warnings about open sensors which omits zones not ready to be armed and bypasses those sensors.\u003C\u002Fp\u003E\n\u003Col\u003E\u003Cli\u003EPress \u003Cem\u003EArm\u003C\u002Fem\u003E (the lock icon). Note that open sensors will be displayed on the right.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3HF3UrQO1Ups2uP74en668\u002Fb6cfd8a6d3c077d9172cdbf5c2a472cc\u002F3.1a_Force_Arm_01_275x155.jpg\" alt=\"3.1a_Force_Arm_01_275x155.jpg\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EProceed by selecting \u003Cem\u003EArm Stay\u003C\u002Fem\u003E, which will arm all closed or ready exterior sensors.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002FPc1tdX0tUG36nxhUJOiHD\u002Fa8a26db32f6ebfdb9f922176e9ec915f\u002F3.2a_Force_Arm_02_Stay_275x155.jpg\" alt=\"3.2a_Force_Arm_02_Stay_275x155.jpg\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EThe system will automatically bypass any open or not ready sensors and will be armed in arm stay mode.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4WvY79uzEXlP0WFxpfqupE\u002Fc9ae842eaa7a5c738e30b4ce0650bf46\u002F3.3a_Force_Arm_03_275x155.jpg\" alt=\"3.3a_Force_Arm_03_275x155.jpg\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\u003C\u002Fol\u003E\n\n\u003Cp\u003E\u003Cstrong\u003ESilent Arm:\u003C\u002Fstrong\u003E useful for arming your system without disturbing other occupants, such as when leaving early in the morning before others wake.\u003C\u002Fp\u003E\n\u003Col\u003E\u003Cli\u003EPress \u003Cem\u003EArm\u003C\u002Fem\u003E (the lock icon), then press \u003Cem\u003EMore\u003C\u002Fem\u003E (the double right arrow icon).\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3sNmsc4jVuKtdx50ojKCJL\u002F77e5c0b21d3c793c7edaf58df29d1f00\u002FArm_Silent_01.jpg\" alt=\"Arm_Silent_01.jpg\" width=\"300\" height=\"169\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002FMUKIMKGpCeZEta6igmRCr\u002F7e095bf7449e57045a012d28d4311077\u002FArm_Silent_02.jpg\" alt=\"Arm_Silent_02.jpg\" width=\"300\" height=\"169\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EPress \u003Cem\u003EExit Sounds\u003C\u002Fem\u003E to toggle from \u003Cem\u003EOn\u003C\u002Fem\u003E to \u003Cem\u003EOff\u003C\u002Fem\u003E, then press \u003Cem\u003EArm Stay\u003C\u002Fem\u003E or \u003Cem\u003EArm Away\u003C\u002Fem\u003E.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002FukItUnYonjiH1hBvALCNF\u002F135f4c0356cfc6142b6e7824cd8ff8d5\u002FArm_Silent_03.jpg\" alt=\"Arm_Silent_03.jpg\" width=\"299\" height=\"168\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F7jvNiNwLl5XlvKP1tvQp0U\u002F60cdd3a3024d7b44584695308a27a1a6\u002FArm_Silent_04.jpg\" alt=\"Arm_Silent_04.jpg\" width=\"300\" height=\"169\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\u003C\u002Fol\u003E\n\n\u003Cp\u003E\u003Cstrong\u003EDisarm System\u003C\u002Fstrong\u003E: this will disarm your system, and it will silence and reset any active alarm.\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cul\u003E\u003Cli\u003E• If entering your property that is armed away, simply enter your user code (disarm code\u002Fmaster code) upon re-entry before the time ends.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F2scb55wP5Q99DdpJBuyo5G\u002F7907b5022d0b97fd21458ea35c574503\u002FDisarm_02_Enter_Code.jpg\" alt=\"Disarm_02_Enter_Code.jpg\" width=\"300\" height=\"189\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3xPhOjuwob9vXrp7U7nmjH\u002F33087d21f2d7ea06efb811d72753dd58\u002FDisarm_03_Disarmed.jpg\" alt=\"Disarm_03_Disarmed.jpg\" width=\"300\" height=\"189\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003E• If your system is armed stay, press the lock icon, then enter your user code.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002FFGg6v0yeif1sCyc8WH0ma\u002F93c69b75620049ae69d41ee304c67a0b\u002FDisarm_01.jpg\" alt=\"Disarm_01.jpg\" width=\"300\" height=\"189\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F2scb55wP5Q99DdpJBuyo5G\u002F7907b5022d0b97fd21458ea35c574503\u002FDisarm_02_Enter_Code.jpg\" alt=\"Disarm_02_Enter_Code.jpg\" width=\"300\" height=\"189\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\u003C\u002Fol\u003E\n\n\u003Cp\u003E\u003Cstrong\u003EDisarm Partition\u003C\u002Fstrong\u003E:  disarms any area or zone separately from the rest of the structure that was set up as a partition.\u003C\u002Fp\u003E\n\u003Col\u003E\u003Cli\u003EEnter your user code the lock screen, then swipe up or down to access the partition.\u003C\u002Fli\u003E\n\u003Cp\u003E \u003C\u002Fp\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F164fTzoL5dy9eBevhXgYQj\u002F54219f4b9b653d1cb6d0a9b7facb0b2b\u002F5.1a_Partition_01_275x155.png\" alt=\"5.1a_Partition_01_275x155.png\"\u003E  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3XJZB2MS6OMKfLeen6HYEV\u002F641dd9413308c48117f00b8f22f31353\u002F5.2a_Partition_Select_01_275x155.png\" alt=\"5.2a_Partition_Select_01_275x155.png\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EPress \u003Cem\u003EArm\u003C\u002Fem\u003E (the lock icon), then enter the user code that is authorized to disarm that partition.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F6e0yCp8G7vBjgtbXhdHfrT\u002F66fb2b1af6ea9790a9b21d78940bfeb1\u002F5.3a_Disarm_02_Enter_Code_275x155.jpg\" alt=\"5.3a_Disarm_02_Enter_Code_275x155.jpg\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\u003C\u002Fol\u003E\n\n\u003Cdiv id=\"IQ2SensorStatus\" style=\"position: relative; bottom: 8rem\"\u003E \u003C\u002Fdiv\u003E\n\u003Cp\u003E\u003Cstrong\u003ECheck Your System Status\u003C\u002Fstrong\u003E:  checking your system's status will display which sensors are currently open or if any of your sensors are experiencing a trouble condition, such as a low battery.\u003C\u002Fp\u003E\n\u003Cp\u003E1. Press the Brinks Home logo at the top right, then press \u003Cem\u003EMessages\u002FAlerts\u002FAlarms\u003C\u002Fem\u003E.\u003C\u002Fp\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002FHmKg2AK6yDDR8sAgMrf0W\u002Fde3fed7c2bc71420279d9ce128c7c7ec\u002FStatus_01.jpg\" alt=\"Status_01.jpg\" width=\"298\" height=\"188\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F2J0TSJCNpw97ryxddYoe09\u002Fc6b01c5bb9475061ffd139b8da78cbdc\u002FStatus_02.jpg\" alt=\"Status_02.jpg\" width=\"296\" height=\"187\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cp\u003E \u003C\u002Fp\u003E\n\u003Cp\u003E2. View system status, then swipe left or right to exit.\u003C\u002Fp\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F6PtiK57qy4St9SCn7lgxC\u002Fa53d1e9f2bc14f9c1e15cd62fbb9d51e\u002FStatus_03.jpg\" alt=\"Status_03.jpg\" width=\"300\" height=\"189\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3VpTCS3Z39qbPTFEVL2eHk\u002F50a8e114a19f3ef958f11525da8c3e4a\u002FStatus_03b.jpg\" alt=\"Status_03b.jpg\" width=\"300\" height=\"189\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\n\u003Cp\u003E\u003Cstrong\u003ECheck Sensor Status:\u003C\u002Fstrong\u003E review a list of sensors connected to your system to ensure all are communicating and trouble-free.\u003C\u002Fp\u003E\n\u003Cp\u003ESensor status displays on the right side.\u003C\u002Fp\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002FbzINB7vMbWA9wMM9JxBzv\u002F2040fe2c5b13c4529777ec18d37f932b\u002FSensor_Status_01.jpg\" alt=\"Sensor_Status_01.jpg\" width=\"386\" height=\"192\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\n\u003Cp\u003E\u003Cstrong\u003EClear Alarm Memory:\u003C\u002Fstrong\u003E allows you to acknowledge and clear alarm history.\u003C\u002Fp\u003E\n\u003Col\u003E\u003Cli\u003EAlarms appear as a red, numbered circle on the messages icon in the top right of the panel screen. Press \u003Cem\u003EMessages\u003C\u002Fem\u003E (the envelope icon), then press \u003Cem\u003EMessages and Alerts\u003C\u002Fem\u003E.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F64TM5IDmnsTJTA0N4LSZuF\u002F507e577181a0757e88a39b7eb51a245f\u002F7.1.1a_Alarm_Memory_01_275x155.jpg\" alt=\"7.1.1a_Alarm_Memory_01_275x155.jpg\"\u003E  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3bY5aupCqg85VrbJ8RAnbo\u002Fdf228eb78ad53686debfdcf8b1ff94ff\u002F7.1.2a_Alarm_Memory_02_275x155.jpg\" alt=\"7.1.2a_Alarm_Memory_02_275x155.jpg\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EPress each alarm to select, or press \u003Cem\u003EAcknowledge All\u003C\u002Fem\u003E, to select all. Press \u003Cem\u003EOk\u003C\u002Fem\u003E to delete. Then swipe left or right to exit.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002FyqTHQ68uxpQN9LIjvoTWb\u002F6dcdcda96c64ef47ef4ef525d913e57b\u002F7.2.1a_Alarm_Memory_03_275x155.jpg\" alt=\"7.2.1a_Alarm_Memory_03_275x155.jpg\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F40mHEW6LzJTVtaHptc1u6t\u002Fa95066ca9bbad4c3df13fb5527cc9267\u002F7.2.2a_Alarm_Memory_04_275x155.jpg\" alt=\"7.2.2a_Alarm_Memory_04_275x155.jpg\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F7uMeRIBzIszoMkji9aSh0T\u002F14dcd97e149f1137d7442feb30d751dc\u002F7.2.3a_Alarm_Memory_05_275x155.jpg\" alt=\"7.2.3a_Alarm_Memory_05_275x155.jpg\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\u003C\u002Fol\u003E\n\n\u003Cp\u003E\u003Cstrong\u003EChange Partition:\u003C\u002Fstrong\u003E partitions allow for the creation of zone groups in a home or building so that users can arm sections of the property while leaving other areas disarmed. Partitioning enables greater personalization and functionality while simplifying installation. Each partition controls its local zone status, alerts, and notifications. Any area or zone that needs to be armed or disarmed separately from the rest of the structure can be turned into a partition.\u003C\u002Fp\u003E\n\u003Cp\u003ENote: in order to utilize this feature, partitions must be enabled via \u003Cem\u003ESettings\u003C\u002Fem\u003E, \u003Cem\u003EAdvanced Settings\u003C\u002Fem\u003E, \u003Cem\u003EInstallation\u003C\u002Fem\u003E, \u003Cem\u003EInstaller Settings\u003C\u002Fem\u003E, then scroll down to \u003Cem\u003EGeneral\u003C\u002Fem\u003E to \u003Cem\u003EEnable\u003C\u002Fem\u003E.\u003C\u002Fem\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Col\u003E\u003Cli\u003EEnter a user code with access to multiple partitions enabled at the lock screen.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3gmEqJryjY0bTnIjAmxMJo\u002Fe1fd6f5d1578b1edbeca0ba49ade14ed\u002F6.1a_Partition_01_275x155.png\" alt=\"6.1a_Partition_01_275x155.png\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003ESwipe up or down to access different partitions. When you swipe on a partition-enabled system, you will see the indicator dots on the left change and the named area change.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3n5DfGRAUAa23xDvK07J7g\u002Fb940d0e793ae7e2c4892f1eda11c90c8\u002F6.2a_Partition_Select_01_275x155.png\" alt=\"6.2a_Partition_Select_01_275x155.png\"\u003E \u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EThe specific actions taken (arm\u002Fdisarm) will only affect the sensors connected with the partition selected. Note the example below shows that the \u003Cem\u003EStockroom\u003C\u002Fem\u003E area is now armed.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3ckm7R7IuKdZhKMzk9jwEA\u002F59a5e84a199a03ca62fc35f79ed14dbe\u002F6.3a_Partition_Select_02_275x155.png\" alt=\"6.3a_Partition_Select_02_275x155.png\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\u003C\u002Fol\u003E\n\n\u003Cdiv id=\"IQ2MasterCode\" style=\"position: relative; bottom: 8rem\"\u003E \u003C\u002Fdiv\u003E\n\u003Cp\u003E\u003Cstrong\u003EChange Master Code:\u003C\u002Fstrong\u003E updates the code which has master access to your system.\u003C\u002Fp\u003E\n\u003Col\u003E\u003Cli\u003EPress or swipe down top clock display for \u003Cem\u003ESettings Drop-Down\u003C\u002Fem\u003E, then press \u003Cem\u003ESettings\u003C\u002Fem\u003E.\u003C\u002Fp\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002FofqHJEwjFPzMtA9tcePfu\u002F07bc205327fcd5485f828758f08e43c9\u002FEnter_Program_01_Main.jpg\" alt=\"Enter_Program_01_Main.jpg\" width=\"300\" height=\"169\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4TG5s693sn1iRg0Sp5EFL8\u002F033a53957b5d249db2405c7ec0a39201\u002FEnter_Program_02_Dropdown.jpg\" alt=\"Enter_Program_02_Dropdown.jpg\" width=\"300\" height=\"169\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EPress \u003Cem\u003EAdvanced Settings\u003C\u002Fem\u003E, then enter your current master code.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002FCNprUCb2ERatAW3NGsKqM\u002F0beb30bdcd1605408de406689bc27d21\u002FEnter_Program_03_Settings_Menu.jpg\" alt=\"Enter_Program_03_Settings_Menu.jpg\" width=\"300\" height=\"169\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4zyrKZayQMy4Jf0foxV7gt\u002F35923798e4f4350f91bb455b3c6303fd\u002FEnter_Program_04_Enter_Code.jpg\" alt=\"Enter_Program_04_Enter_Code.jpg\" width=\"300\" height=\"169\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EPress \u003Cem\u003EUser Management\u003C\u002Fem\u003E, then press \u003Cem\u003EEdit\u003C\u002Fem\u003E (the pencil icon) by the row listed as master type.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F1Z0tgnjg8YzCtaJcNdc6lz\u002Fb10d2f291756792aeae461e6af27749a\u002FUser_Codes_01.jpg\" alt=\"User_Codes_01.jpg\" width=\"300\" height=\"169\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F65FEl7mPDwNKj6XE828UR0\u002Fc53768ff76bac3c762f4d5a57967fec6\u002FUser_Codes_20_Master_Select.jpg\" alt=\"User_Codes_20_Master_Select.jpg\" width=\"299\" height=\"168\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003ETap the name field to update name. Press \u003Cem\u003ECheck\u003C\u002Fem\u003E or \u003Cem\u003EKeypad\u003C\u002Fem\u003E icon to proceed.\u003C\u002Fp\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F2FKF3kgolykBNAgl9q6skp\u002Ff8073ae5bf06d8946c72366c15fe22d0\u002FUser_Codes_22a_Master_Name.jpg\" alt=\"User_Codes_22a_Master_Name.jpg\" width=\"300\" height=\"169\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4rdaJCqeu0YYsG3jtLAs43\u002Fc894d9b92d6a44ba5fd1cb394c502070\u002FUser_Codes_22b_Master_Name.jpg\" alt=\"User_Codes_22b_Master_Name.jpg\" width=\"300\" height=\"169\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003ETap on \u003Cem\u003EUser Code\u003C\u002Fem\u003E to update with the new master code.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F7kJCKjMPK6PAKku5YPFy0z\u002F70e86d0aad00f1c82f1c7a57de29f393\u002FUser_Codes_24a_Master_Enter_Code.jpg\" alt=\"User_Codes_24a_Master_Enter_Code.jpg\" width=\"298\" height=\"168\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F6y3SfsqgUasXJ5MFp9gPMO\u002F8335827dc04143c56dc95f349ac19fc6\u002FUser_Codes_24b_Master_Enter_Code.jpg\" alt=\"User_Codes_24b_Master_Enter_Code.jpg\" width=\"300\" height=\"169\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003ETap in \u003Cem\u003EConfirm User Code\u003C\u002Fem\u003E, then re-enter your new master code to confirm.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F5efby4IfXsO2rS8ZTlzS6W\u002Fa1a9adbd7f5219b4ef7e9723893ecbd4\u002FUser_Codes_24c_Master_Confirm_Code.jpg\" alt=\"User_Codes_24c_Master_Confirm_Code.jpg\" width=\"300\" height=\"169\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3mZS3kfhMvrWK9HUyemX4H\u002F5748121bc4cbd5551ad2759a355bd6d0\u002FUser_Codes_25a_Master_Confirm_Code.jpg\" alt=\"User_Codes_25a_Master_Confirm_Code.jpg\" width=\"300\" height=\"169\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EPress \u003Cem\u003ESave\u003C\u002Fem\u003E, then press \u003Cem\u003EBack\u003C\u002Fem\u003E or \u003Cem\u003EHome\u003C\u002Fem\u003E to exit.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F6pkLtDqF7PNWAY8iOSxza0\u002F0af1407365c12fd6c4dba148b0ae3154\u002FUser_Codes_26_Master_Done.jpg\" alt=\"User_Codes_26_Master_Done.jpg\" width=\"300\" height=\"169\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4LxHwMVq1TahzLWVwJASkU\u002Fb396db962a16336755866f6b0721351e\u002FUser_Codes_27_Master_Exit.jpg\" alt=\"User_Codes_27_Master_Exit.jpg\" width=\"298\" height=\"168\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\u003C\u002Fol\u003E\n\n\u003Cp\u003E\u003Cstrong\u003ELost Master Code:\u003C\u002Fstrong\u003E allows you to update your master code in the event that it is lost or forgotten.\u003C\u002Fp\u003E\n\u003Col\u003E\u003Cli\u003EPress or swipe down top clock display, then press \u003Cem\u003ESettings\u003C\u002Fem\u003E.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002FofqHJEwjFPzMtA9tcePfu\u002F07bc205327fcd5485f828758f08e43c9\u002FEnter_Program_01_Main.jpg\" alt=\"Enter_Program_01_Main.jpg\" width=\"300\" height=\"169\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4TG5s693sn1iRg0Sp5EFL8\u002F033a53957b5d249db2405c7ec0a39201\u002FEnter_Program_02_Dropdown.jpg\" alt=\"Enter_Program_02_Dropdown.jpg\" width=\"300\" height=\"169\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EPress \u003Cem\u003EAdvanced Settings\u003C\u002Fem\u003E, then enter the default installer code \u003Cem\u003E1111\u003C\u002Fem\u003E.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002FCNprUCb2ERatAW3NGsKqM\u002F0beb30bdcd1605408de406689bc27d21\u002FEnter_Program_03_Settings_Menu.jpg\" alt=\"Enter_Program_03_Settings_Menu.jpg\" width=\"300\" height=\"169\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4zyrKZayQMy4Jf0foxV7gt\u002F35923798e4f4350f91bb455b3c6303fd\u002FEnter_Program_04_Enter_Code.jpg\" alt=\"Enter_Program_04_Enter_Code.jpg\" width=\"300\" height=\"169\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003ETap on \u003Cem\u003EUser Management\u003C\u002Fem\u003E, then press \u003Cem\u003EEdit\u003C\u002Fem\u003E (the pencil icon) by the user type with \u003Cem\u003EMaster\u003C\u002Fem\u003E listed.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F1Z0tgnjg8YzCtaJcNdc6lz\u002Fb10d2f291756792aeae461e6af27749a\u002FUser_Codes_01.jpg\" alt=\"User_Codes_01.jpg\" width=\"300\" height=\"169\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F65FEl7mPDwNKj6XE828UR0\u002Fc53768ff76bac3c762f4d5a57967fec6\u002FUser_Codes_20_Master_Select.jpg\" alt=\"User_Codes_20_Master_Select.jpg\" width=\"299\" height=\"168\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003ETap in the \u003Cem\u003EUser Code\u003C\u002Fem\u003E field, then press \u003Cem\u003EBack\u003C\u002Fem\u003E (left arrow icon) to delete and replace it. Press the check button to continue.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F7kJCKjMPK6PAKku5YPFy0z\u002F70e86d0aad00f1c82f1c7a57de29f393\u002FUser_Codes_24a_Master_Enter_Code.jpg\" alt=\"User_Codes_24a_Master_Enter_Code.jpg\" width=\"298\" height=\"168\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F6y3SfsqgUasXJ5MFp9gPMO\u002F8335827dc04143c56dc95f349ac19fc6\u002FUser_Codes_24b_Master_Enter_Code.jpg\" alt=\"User_Codes_24b_Master_Enter_Code.jpg\" width=\"300\" height=\"169\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003ETap in the \u003Cem\u003EConfirm User Code\u003C\u002Fem\u003E field, then press \u003Cem\u003EBack\u003C\u002Fem\u003E (left arrow icon) to delete and replace it. Press the check button to continue.\u003C\u002Fp\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F5efby4IfXsO2rS8ZTlzS6W\u002Fa1a9adbd7f5219b4ef7e9723893ecbd4\u002FUser_Codes_24c_Master_Confirm_Code.jpg\" alt=\"User_Codes_24c_Master_Confirm_Code.jpg\" width=\"300\" height=\"169\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3mZS3kfhMvrWK9HUyemX4H\u002F5748121bc4cbd5551ad2759a355bd6d0\u002FUser_Codes_25a_Master_Confirm_Code.jpg\" alt=\"User_Codes_25a_Master_Confirm_Code.jpg\" width=\"300\" height=\"169\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EPress \u003Cem\u003ESave\u003C\u002Fem\u003E to save and exit.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F6pkLtDqF7PNWAY8iOSxza0\u002F0af1407365c12fd6c4dba148b0ae3154\u002FUser_Codes_26_Master_Done.jpg\" alt=\"User_Codes_26_Master_Done.jpg\" width=\"300\" height=\"169\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4LxHwMVq1TahzLWVwJASkU\u002Fb396db962a16336755866f6b0721351e\u002FUser_Codes_27_Master_Exit.jpg\" alt=\"User_Codes_27_Master_Exit.jpg\" width=\"298\" height=\"168\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\u003C\u002Fol\u003E\n\n\u003Cp\u003E\u003Cstrong\u003EDelete User Code:\u003C\u002Fstrong\u003E remove a profile from the security system to discontinue user access.\u003C\u002Fp\u003E\n\u003Col\u003E\u003Cli\u003EPress or swipe down top clock display, then press \u003Cem\u003ESettings\u003C\u002Fem\u003E.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002FofqHJEwjFPzMtA9tcePfu\u002F07bc205327fcd5485f828758f08e43c9\u002FEnter_Program_01_Main.jpg\" alt=\"Enter_Program_01_Main.jpg\" width=\"300\" height=\"169\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4TG5s693sn1iRg0Sp5EFL8\u002F033a53957b5d249db2405c7ec0a39201\u002FEnter_Program_02_Dropdown.jpg\" alt=\"Enter_Program_02_Dropdown.jpg\" width=\"300\" height=\"169\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EPress \u003Cem\u003EAdvanced Settings\u003C\u002Fem\u003E then enter your \u003Cem\u003EMaster Code\u003C\u002Fem\u003E.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F7pG7Com2GmSrZA375wGcS0\u002F587e54c5ae21c60140529217a5b1db52\u002FEnter_Program_04_Enter_Code.jpg\" alt=\"Enter_Program_04_Enter_Code.jpg\" width=\"300\" height=\"169\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002FCNprUCb2ERatAW3NGsKqM\u002F0beb30bdcd1605408de406689bc27d21\u002FEnter_Program_03_Settings_Menu.jpg\" alt=\"Enter_Program_03_Settings_Menu.jpg\" width=\"300\" height=\"169\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EPress \u003Cem\u003EUser Management\u003C\u002Fem\u003E, then press \u003Cem\u003EDelete\u003C\u002Fem\u003E (the trash icon) beside the user you wish to delete.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F1Z0tgnjg8YzCtaJcNdc6lz\u002Fb10d2f291756792aeae461e6af27749a\u002FUser_Codes_01.jpg\" alt=\"User_Codes_01.jpg\" width=\"300\" height=\"169\"\u003E  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F6B8e2u0DsbjaDVCFifMeIV\u002F05bc71be99c30453a830b2ddb72b58fa\u002FUser_Codes_Delete_01_Select.jpg\" alt=\"User_Codes_Delete_01_Select.jpg\" width=\"300\" height=\"169\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EPress \u003Cem\u003EOK\u003C\u002Fem\u003E to confirm, then press \u003Cem\u003EBack\u003C\u002Fem\u003E or \u003Cem\u003EHome\u003C\u002Fem\u003E to exit.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3p9zuqeV0kVx2QPnfJjH3K\u002F5e4512c602fdd87ac1da6db126079e8c\u002FUser_Codes_Delete_02_Confirm.jpg\" alt=\"User_Codes_Delete_02_Confirm.jpg\" width=\"300\" height=\"169\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F7CCUD5jAzGXd8RRlc6YpCc\u002F044e7a6d8f38ab4045d0a3cdaf74d873\u002FUser_Codes_Delete_03_Deleted.jpg\" alt=\"User_Codes_Delete_03_Deleted.jpg\" width=\"300\" height=\"169\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\u003C\u002Fol\u003E\n\n\u003Cp\u003E\u003Cstrong\u003EDisplay Brightness:\u003C\u002Fstrong\u003E adjust the default brightness of your panel's LCD touchscreen.\u003C\u002Fp\u003E\n\u003Col\u003E\u003Cli\u003EPress or swipe down clock display.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F1QUOemtLvheheKGvwOqqTI\u002F839d6c8bdea57181cdb8dd96669540eb\u002FEnter_Program_01_Main.jpg\" alt=\"Enter_Program_01_Main.jpg\" width=\"300\" height=\"169\"\u003E\n\u003Cli\u003EDrag the brightness slider bar left to decrease and right to increase the brightness.\u003C\u002Fspan\u003E\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F30KIzSD0EOVsaJpRDSonww\u002F21a986487028173420a08bd5da823422\u002FBrightness.png\" alt=\"Brightness.png\" width=\"298\" height=\"168\"\u003E\u003C\u002Fspan\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\u003C\u002Fol\u003E\n\n\u003Cp\u003E\u003Cstrong\u003EVoice Enable\u002FDisable:\u003C\u002Fstrong\u003E enable or disable the panel's integrated voice.\u003C\u002Fp\u003E\n\u003Col\u003E\u003Cli\u003EPress or swipe down the clock display at the top for the menu. Select \u003Cem\u003ESettings\u003C\u002Fem\u003E, then press \u003Cem\u003EAdvanced Settings\u003C\u002Fem\u003E.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F1iTB9DK0FYNgbJTlND0sXV\u002F55e79a5e152a94510b2407336191906a\u002F10.1.1a_Enter_Program_01_275x155.jpg\" alt=\"10.1.1a_Enter_Program_01_275x155.jpg\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F5V7XoI0ZtRmMu5FWqik7bA\u002Fbcbe04d99bbf8d14db62e151f6e02786\u002F10.1.2a_Enter_Program_02_275x155.jpg\" alt=\"10.1.2a_Enter_Program_02_275x155.jpg\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F6nXRAdRupLfUvMgsUut2Hk\u002F0734f4264da6d434117e8b020a110c27\u002F10.1.3a_Enter_Program_03_275x155.jpg\" alt=\"10.1.3a_Enter_Program_03_275x155.jpg\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EEnter your user code, then press \u003Cem\u003ESound\u003C\u002Fem\u003E. Press the checkbox next to \u003Cem\u003EVoices\u003C\u002Fem\u003E to enable voice or the checkbox next to \u003Cem\u003ESensors\u003C\u002Fem\u003E to enable a sensor voice chime.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3EhRlwtYUwPwprEYqjx8Lp\u002F27f5053af48c02e3ca51ba64462f853e\u002F10.2.1a_Enter_Program_04_275x155.jpg\" alt=\"10.2.1a_Enter_Program_04_275x155.jpg\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002FbuR1WoKY9W1gfDBUbGmdh\u002F15f89f1d819b768e5bfe72afbf068ba1\u002F10.2.2a_Chimes_01_275x155.jpg\" alt=\"10.2.2a_Chimes_01_275x155.jpg\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F6rb3ubY3CcemvOuyFSiI9x\u002Fd31bba691b82f28572ae3ef83f12ba37\u002F10.2.3a_Voice_01_275x155.png\" alt=\"10.2.3a_Voice_01_275x155.png\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EPress \u003Cem\u003EBack\u003C\u002Fem\u003E or \u003Cem\u003EHome\u003C\u002Fem\u003E to exit.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002FXYC9ptUKFjq64qcNmUpwK\u002F8f336436121feb1d4ccc2bc233f6aaa9\u002F10.3.1a_Voice_02_275x155.png\" alt=\"10.3.1a_Voice_02_275x155.png\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\u003C\u002Fol\u003E\n\n\u003Cp\u003E\u003Cstrong\u003EVolume Control:\u003C\u002Fstrong\u003E adjust the panel's integrated voice.\u003C\u002Fp\u003E\n\u003Cul\u003E\u003Cli\u003E• Press or swipe down clock display then move left or right slider to adjust volume.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F39nRjfsiUfb9p6OY6Dt7dc\u002Ff66f5d9eb2095ce11e860bbf2d0383d7\u002FEnter_Program_01_Main.jpg\" alt=\"Enter_Program_01_Main.jpg\" width=\"300\" height=\"169\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002FSjOHtryCz85Sar1W8jVzj\u002Fcb5783538e5df27478aaa70ebae61d81\u002FVolume_Control.png\" alt=\"Volume_Control.png\" width=\"300\" height=\"169\"\u003E\u003C\u002Fspan\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\u003C\u002Ful\u003E\n\n\u003Cp\u003E\u003Cstrong\u003EChime Volume:\u003C\u002Fstrong\u003E adjust the panel's chime volume.\u003C\u002Fp\u003E\n\u003Col\u003E\u003Cli\u003EPress or swipe down top clock display, then press \u003Cem\u003ESettings\u003C\u002Fem\u003E.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F39ZnpHmahxSfFnf4HWGAVU\u002F3b6c53c54e1583d00001b59d159e1274\u002FEnter_Program_01_Main.jpg\" alt=\"Enter_Program_01_Main.jpg\" width=\"300\" height=\"169\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F7J9gRMkvnClTnDOiQCzonC\u002Feb374fffbba51aa4e5382a9bf6171457\u002FEnter_Program_02_Dropdown.jpg\" alt=\"Enter_Program_02_Dropdown.jpg\" width=\"300\" height=\"169\"\u003E \u003Cspan\u003E \u003C\u002Fspan\u003E\u003Cspan\u003E \u003C\u002Fspan\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EPress \u003Cem\u003EAdvanced Settings\u003C\u002Fem\u003E, then enter the default installer code \u003Cem\u003E1111\u003C\u002Fem\u003E.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F1Kfzmz8fX2uZBM7qgnI7yk\u002F974f4e1b382c9fb311396cee041a5ef3\u002FEnter_Program_03_Settings_Menu.jpg\" alt=\"Enter_Program_03_Settings_Menu.jpg\" width=\"298\" height=\"168\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F5XYoESsFoL4KB3Ud78IkFl\u002F1b1942962dc46d8822698365b594d3ee\u002FEnter_Program_04_Enter_Code.jpg\" alt=\"Enter_Program_04_Enter_Code.jpg\" width=\"300\" height=\"169\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EPress \u003Cem\u003ESound\u003C\u002Fem\u003E then tap on the dropdown arrow next to \u003Cem\u003EVolume\u003C\u002Fem\u003E.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F2oEdXyvdqbjTqpcIInHBPp\u002F9390f99e990911c0daf0054485d21cdb\u002FSound_01.png\" alt=\"Sound_01.png\" width=\"300\" height=\"169\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F1VRS4fmttZrEHtE7OvDzq5\u002F29d5a7cb640741e52826558c6cf9196e\u002FChimes_Volume_02.jpg\" alt=\"Chimes_Volume_02.jpg\" width=\"300\" height=\"169\"\u003E\u003C\u002Fspan\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cli\u003EMove the volume sliders left to reduce or right to increase the chime volume. Press \u003Cem\u003EClose\u003C\u002Fem\u003E, then press \u003Cem\u003EBack\u003C\u002Fem\u003E or \u003Cem\u003EHome\u003C\u002Fem\u003E to exit and complete the process.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F5VvsumTMfdE4nHY77TkQWY\u002F1438530c6546fd0ef9b7a961c5fe8807\u002FChimes_Volume_03.jpg\" alt=\"Chimes_Volume_03.jpg\" width=\"300\" height=\"169\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F2Rh7gbV4oz1eqDAxIBl5Uj\u002Fd00c3e42148c0c59f3f4870977cf5caa\u002FChimes_Volume_04.jpg\" alt=\"Chimes_Volume_04.jpg\" width=\"300\" height=\"169\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\u003C\u002Fol\u003E\n\n\u003Ch2\u003EHow to Reboot the Panel\u003C\u002Fh2\u003E\n\u003Cp\u003E1. Press or swipe down clock display to access the settings menu, then press \u003Cem\u003ESettings\u003C\u002Fem\u003E.\u003C\u002Fp\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4LzmodIt9IJJJIS6RtNTvs\u002Ff0d80843f2c0a0f47e468f4acc712db1\u002FEnter_Program_01_Main.jpg\" alt=\"Enter_Program_01_Main.jpg\" width=\"300\" height=\"168\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F5JM3ROuwQbGhvoGDS0W9jh\u002F9d038f0af4955222de03d2bf54756365\u002FEnter_Program_02_Dropdown.jpg\" alt=\"Enter_Program_02_Dropdown.jpg\" width=\"299\" height=\"168\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cp\u003E2. Press \u003Cem\u003EAdvanced Settings\u003C\u002Fem\u003E, then enter your disarm code (user code\u002Fmaster code).\u003C\u002Fp\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F5x42QQNacKs6v2xZ1rN9LK\u002F108b6360aff4cb350f71a24ea19433b0\u002FEnter_Program_03_Settings_Menu.jpg\" alt=\"Enter_Program_03_Settings_Menu.jpg\" width=\"300\" height=\"169\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F7MDCllzJXFR1L6MRm8ycUD\u002Fa6db0e7aaa63f80806fef0e6c7d20fea\u002FEnter_Program_04_Enter_Code.jpg\" alt=\"Enter_Program_04_Enter_Code.jpg\" width=\"300\" height=\"169\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cp\u003E 3. Press \u003Cem\u003EPower Down\u003C\u002Fem\u003E, then press \u003Cem\u003EOk\u003C\u002Fem\u003E to confirm and power down.\u003C\u002Fp\u003E\n\u003Cp\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F6fcnj7xdNJ2vVHhRJGaBYk\u002F5a0ba42dcd6bcd674bd919a67de38394\u002FPower_Down_01.jpg\" alt=\"Power_Down_01.jpg\" width=\"300\" height=\"169\"\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3KKwhK5SScRJZ6DW6cX8Tm\u002F677898e9931a7feb4f31c13f6aed73c5\u002FPower_Down_02.jpg\" alt=\"Power_Down_02.jpg\" width=\"300\" height=\"169\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cp\u003E4. Wait 2 minutes, then press right side power button for 3 to 4 seconds to power up.\u003C\u002Fp\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F7tyHFF5vL4vJ0V37xfywM3\u002F82f34c9749f0aa123055e6fb3296f418\u002FIQ2_Side_Power_Button.jpg\" alt=\"IQ2_Side_Power_Button.jpg\" width=\"450\" height=\"235\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cp\u003E\u003Cem\u003EIf for any reason your device does not power back up, confirm the power outlet is functional by using a different device and ensure the outlet is not connected to a switch.\u003C\u002Fem\u003E\u003C\u002Fp\u003E\n\n\u003Ch2\u003EHow to Power Down the Panel\u003C\u002Fh2\u003E\n\u003Cp\u003E1. To power down your panel, you must first locate the transformer power plug for the system. This will be plugged into a wall outlet, normally near the system or in a closet nearby. Once you have located the transformer plug, unplug it.\n\u003Cp\u003E2. With the transformer unplugged from the wall, allow up to 24 hours for the backup battery inside of the keypad to drain. Once drained, the system will fully power down and no longer function.\n\u003Cp\u003E3. To restore power to the system, plug the transformer back into the wall outlet, wait 2 minutes, then press right side power button for 3 to 4 seconds to power up.\u003C\u002Fp\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F7tyHFF5vL4vJ0V37xfywM3\u002F82f34c9749f0aa123055e6fb3296f418\u002FIQ2_Side_Power_Button.jpg\" alt=\"IQ2_Side_Power_Button.jpg\" width=\"450\" height=\"235\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cp\u003E\u003Cem\u003EIf for any reason your device does not power back up, confirm the power outlet is functional by using a different device and ensure the outlet is not connected to a switch.\u003C\u002Fem\u003E\n\n\u003Cp\u003E4. The system will read a low system battery. Allow up to 24 hours for the battery to charge, and the message will clear.\u003C\u002Fp\u003E\n\u003Cbr\u003E\n\u003Cp\u003EIf you need further assistance, you can text a Support Representative any time at \u003Ca class=\"dropdown-item__link sms-link\" href=\"sms:469.513.8685\" data-v-390e02c5\u003E\u003Cspan class=\"text-darkblue\" data-v-390e02c5\u003E\u003Cstrong\u003E\u003Cu\u003E469.513.8685\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E.\u003C\u002Fp\u003E\n\n\u003Cbr\u003E\u003Cp\u003EFor additional information relating to your device, click the following link to view the original manufacturer's user guide or installation manual: \u003Ca title=\"IQ Panel 2 v2.3.0 User Guide 2018\" href=\"\u002F\u002Fassets.ctfassets.net\u002F0qi8jj3gstfw\u002F4nBJ4RsHsdRnEkLuvZplFD\u002Fb84daf8616a9a1693f4e20c346372a70\u002FIQ_Panel_2_v2.3.0_User_Guide_2018.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"\u003E\u003Cstrong\u003E\u003Cu\u003EIQ Panel 2 User Manual\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E",created:"2022-09-01T10:00-05:00",homeCategory:j,sectionCategory:n,section:n,disableChat:b,showChatBlurb:k,topic:j,DeviceType:j,callType:[j],DeviceModel:[r,o,"IQ Hub",u,v,A],ingestForCrestaVA:k}},fromPayload:k,relatedArticlesList:[{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:"jHt4VypkMUfm6J8PG0Qam",type:h,createdAt:"2022-04-29T12:22:27.561Z",updatedAt:"2024-12-05T23:03:56.415Z",environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:160,revision:25,contentType:{sys:{type:a,linkType:i,id:q}},locale:g},fields:{articleId:115001290832,title:"115001290832-How-to-replace-the-backup-battery-for-the-IQ-Panel-2",metaDescription:"View instructions for replacing your panel's backup battery.",heading:["How to Replace the Backup Battery in Your IQ Panel 2"],keywords:["battery","replace battery","Battery replacement","change battery",z,o,r],body:"\u003Carticle\u003E\n  \u003Cp\u003E\u003Cstrong\u003ESummary:\u003C\u002Fstrong\u003E This guide provides step-by-step instructions for replacing the backup battery in your IQ Panel 2. The panel requires a lithium polymer 3200mAh battery, which can be purchased at local hardware stores, mass retailers, or battery stores. You may also text a Support Representative at \u003Ca href=\"sms:469.513.8685\"\u003E\u003Cstrong\u003E\u003Cu\u003E469.513.8685\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E to order one.\u003C\u002Fp\u003E\n\n  \u003Ch2\u003EVideo Instructions\u003C\u002Fh2\u003E\n  \u003Cp\u003E\u003Ciframe width=\"560\" height=\"315\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FLl0kxh-USeU\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen\u003E\u003C\u002Fiframe\u003E\u003C\u002Fp\u003E\n\n  \u003Ch2\u003EStep-by-Step Instructions\u003C\u002Fh2\u003E\n\n  \u003Ch3\u003E1. Open Settings\u003C\u002Fh3\u003E\n  \u003Cp\u003ESwipe down from the time display to open the Settings drop-down, then press \u003Cem\u003ESettings\u003C\u002Fem\u003E.\u003C\u002Fp\u003E\n  \u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F7eI7XT2cz6CphBBTa4962m\u002Fda68265498b472d66f54443da7455c21\u002FEnter_Program_01_Main.jpg\" alt=\"Opening settings on IQ Panel 2\" width=\"298\" height=\"168\"\u003E \n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3R7zW9yewCDojFDcSamdCU\u002F1886d4dbfd1421663b8366d154d45a8a\u002FEnter_Program_02_Dropdown.jpg\" alt=\"Settings drop-down on IQ Panel 2\" width=\"300\" height=\"169\"\u003E\u003C\u002Fp\u003E\n\n  \u003Ch3\u003E2. Access Advanced Settings\u003C\u002Fh3\u003E\n  \u003Cp\u003EPress \u003Cem\u003EAdvanced Settings\u003C\u002Fem\u003E, then enter your master code.\u003C\u002Fp\u003E\n  \u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4RRQyfgeYO4X4JP3gcQ2r6\u002F750f207ebea5c610917bafdaf353be07\u002FEnter_Program_03_Settings_Menu.jpg\" alt=\"Entering advanced settings on IQ Panel 2\" width=\"300\" height=\"169\"\u003E \n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F7nw8qq9q34R65kidV9ZTZv\u002F801010dbe9c8e66616b6035d7b1d7eeb\u002FEnter_Program_04_Enter_Code.jpg\" alt=\"Entering master code\" width=\"300\" height=\"169\"\u003E\u003C\u002Fp\u003E\n\n  \u003Ch3\u003E3. Power Down the System\u003C\u002Fh3\u003E\n  \u003Cp\u003EPress \u003Cem\u003EPower Down\u003C\u002Fem\u003E, then \u003Cem\u003EOK\u003C\u002Fem\u003E to confirm. The IQ Panel 2 will power down.\u003C\u002Fp\u003E\n  \u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4UrhE0ThQNzNyf9DXsZmji\u002F4cadac3919395d26cf478449c52ce2c8\u002FPower_Down_01.jpg\" alt=\"Powering down IQ Panel 2\" width=\"300\" height=\"169\"\u003E \n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F1mwy70juQLsU16fSj6MmlP\u002F2f2ab726f3d6f02904b3bd0bc00b86ee\u002FPower_Down_02.jpg\" alt=\"Confirming power down on IQ Panel 2\" width=\"300\" height=\"169\"\u003E\u003C\u002Fp\u003E\n\n  \u003Ch3\u003E4. Remove the Front Cover\u003C\u002Fh3\u003E\n  \u003Cp\u003ERemove the bottom screw, then press both bottom tabs to remove the front cover.\u003C\u002Fp\u003E\n  \u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3dadouYxaub6iBUhCLQHQg\u002F1e64bc48a006931113400d66c62788c8\u002F004_IQ_Panel_2_Bottom.jpg\" alt=\"Removing front cover of IQ Panel 2\" width=\"601\" height=\"86\"\u003E\u003C\u002Fp\u003E\n\n  \u003Ch3\u003E5. Rotate and Hang Front Cover\u003C\u002Fh3\u003E\n  \u003Cp\u003ERotate the front cover down and hang strap onto the backplate.\u003C\u002Fp\u003E\n  \u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F2IBxASVOVVH4MXImwdBw4f\u002Fb2014f250a7c052c80a5693906a56528\u002FIQ_Panel_2_Hanging.jpg\" alt=\"IQ Panel 2 front cover hanging\" width=\"600\" height=\"608\"\u003E\u003C\u002Fp\u003E\n\n  \u003Ch3\u003E6. Remove the Battery\u003C\u002Fh3\u003E\n  \u003Cp\u003EUnplug the battery connector from the circuit board, then pull the blue battery tab to remove.\u003C\u002Fp\u003E\n  \u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4YGSvOgBBXxOnPa925NoRe\u002F35d7c3fac54cc46efcb9d73a3d74db03\u002F006_Battery_Replace.jpg\" alt=\"Removing the battery from IQ Panel 2\" width=\"599\" height=\"387\"\u003E\u003C\u002Fp\u003E\n\n  \u003Ch3\u003E7. Install the New Battery\u003C\u002Fh3\u003E\n  \u003Cp\u003ERemove the adhesive from the new battery, stick it into the case, and plug in the connector.\u003C\u002Fp\u003E\n  \u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F1aE3Ox9H9VJOD54DYmkgD4\u002F9ec64e9740dae2a5ae1aa09f93ab5272\u002F007_Battery_Remove.jpg\" alt=\"Installing new battery into IQ Panel 2\" width=\"600\" height=\"388\"\u003E\u003C\u002Fp\u003E\n\n  \u003Ch3\u003E8. Reassemble and Power Up\u003C\u002Fh3\u003E\n  \u003Cp\u003EFasten the front cover to the backplate, then hold the right side button for 3 to 4 seconds to power back up.\u003C\u002Fp\u003E\n  \u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F1Cvhf173NY9fPGizo3ruEE\u002F9e90d637f8e9f17656c28cc01d169bb2\u002FPower_Button.jpg\" alt=\"Powering up IQ Panel 2\" width=\"600\" height=\"314\"\u003E\u003C\u002Fp\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003ENote:\u003C\u002Fstrong\u003E The battery can take up to 24 hours to fully charge, and the low battery warning may be present until charging is complete. Ensure the A\u002FC power is connected to a working outlet while the battery is connected in the panel.\u003C\u002Fp\u003E\n\n  \u003Ch2\u003EClearing the Panel Alert\u003C\u002Fh2\u003E\n  \u003Cp\u003EFollow the steps below to clear the error alert and stop alert beeping on your panel:\u003C\u002Fp\u003E\n\n  \u003Ch3\u003E1. Acknowledge Alerts\u003C\u002Fh3\u003E\n  \u003Cp\u003EPress the message icon at the top-right of the panel, then select \u003Cem\u003EMessages\u003C\u002Fem\u003E, \u003Cem\u003EAlerts\u003C\u002Fem\u003E, and \u003Cem\u003EAlarms\u003C\u002Fem\u003E. Select the trouble alert to acknowledge or press \u003Cem\u003EAcknowledge All\u003C\u002Fem\u003E.\u003C\u002Fp\u003E\n  \u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3y15KbKLhvBfh5p7GnvNUN\u002F70c5bf2e4f3bde15885c6b3f8a80cb00\u002F01a_Trouble_01_275x155.jpg\" alt=\"Acknowledging alerts on IQ Panel 2\" width=\"215\"\u003E \n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F2VXewYqe7u6EVZkpwNfD8M\u002Fd616738c97906e32cc879a0433502dfd\u002F01b_Trouble_02_275x155.jpg\" alt=\"Trouble alerts on IQ Panel 2\" width=\"215\"\u003E \n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3w2lU3qGDSspc0p41E2AEP\u002Fe7c61063f58e1c5bbe444b50014b0284\u002F01c__Trouble_03_275x155.jpg\" alt=\"Alert screen on IQ Panel 2\" width=\"215\"\u003E\u003C\u002Fp\u003E\n\n  \u003Ch3\u003E2. Confirm and Exit\u003C\u002Fh3\u003E\n  \u003Cp\u003EPress \u003Cem\u003EOk\u003C\u002Fem\u003E to acknowledge the alert, then swipe left or right to exit the menu.\u003C\u002Fp\u003E\n  \u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F5H9mspTrKH0Pwkj9HyPYT5\u002Fd652838e00fd93df53368f7b5f6257fe\u002F02a__Trouble_04_275x155.jpg\" alt=\"Acknowledge alerts on IQ Panel 2\" width=\"215\"\u003E \n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F42800Ee88YgVKBxuZ0ak7P\u002Fc1c1086f40ed4bd1d477fbee519f41ae\u002F02b_Trouble_05_275x155.jpg\" alt=\"Panel alerts\" width=\"215\"\u003E \n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F5YZCa3Yn5ZfTSjRiX5c0bg\u002Fd138bf1eb99792997eb873f45b49198f\u002F02c_Disarm_03_Disarmed_275x155.jpg\" alt=\"Disarmed alert screen\" width=\"215\"\u003E\u003C\u002Fp\u003E\n\u003C\u002Farticle\u003E\n",created:"2017-08-25T18:07:01.000Z",homeCategory:j,sectionCategory:n,section:n,disableChat:b,showChatBlurb:k,topic:j,DeviceType:j,DeviceModel:[w,o,u,v,A],TroubleCondition:["lowbattery","PanelLowBattery"],ingestForCrestaVA:k}},{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:"6GLQQHlixpbtpwuuu70KH1",type:h,createdAt:"2022-04-29T12:22:24.414Z",updatedAt:"2024-12-05T23:03:20.632Z",environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:68,revision:B,contentType:{sys:{type:a,linkType:i,id:q}},locale:g},fields:{articleId:360018409831,title:"360018409831-IQ-Panel-2-Program-Wi-Fi",metaDescription:"View instructions for connecting your panel to Wi-Fi.",heading:["How to Program Wi-Fi on the IQ Panel 2"],keywords:[z,o,"WiFi Program","program wifi",r],body:"\u003Carticle\u003E\n  \u003Cp\u003E\u003Cstrong\u003ESummary:\u003C\u002Fstrong\u003E This guide provides detailed video instructions and step-by-step guidance for connecting your device to Wi-Fi. Follow the instructions to ensure your system is set up for seamless connectivity.\u003C\u002Fp\u003E\n\n  \u003Ch2\u003EVideo Instructions\u003C\u002Fh2\u003E\n  \u003Cp\u003EWatch the instructional video below for a quick overview:\u003C\u002Fp\u003E\n  \u003Ciframe src=\"\u002F\u002Fwww.youtube-nocookie.com\u002Fembed\u002FJAap8YXjhf0\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen\u003E\u003C\u002Fiframe\u003E\n\n  \u003Ch2\u003EStep-by-Step Instructions\u003C\u002Fh2\u003E\n  \u003Col style=\"list-style-type: decimal; margin-left: 20px;\"\u003E\n    \u003Cli\u003E\n      \u003Cp\u003ESwipe down from the time display to reveal the dropdown menu, then press \u003Cem\u003ESettings\u003C\u002Fem\u003E.\u003C\u002Fp\u003E\n      \u003Cp\u003E\n        \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F2G2rSRMJJA3FQytFSNKtHf\u002Febec8c7a307a4ffae3882479ee8fc036\u002FEnter_Program_01_Main.jpg\" alt=\"Enter Program Main\" width=\"300\" height=\"169\"\u003E \n        \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002FgM0ZlB0ahY61RxF6u4l8N\u002F86bb72ab0358d96f0bbe9a108b8857ad\u002FEnter_Program_02_Dropdown.jpg\" alt=\"Enter Program Dropdown\" width=\"300\" height=\"169\"\u003E\n      \u003C\u002Fp\u003E\n    \u003C\u002Fli\u003E\n    \u003Cli\u003E\n      \u003Cp\u003EPress \u003Cem\u003EAdvanced Settings\u003C\u002Fem\u003E, then enter your master code.\u003C\u002Fp\u003E\n      \u003Cp\u003E\n        \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F7ArVOzbOM8ecTA2faMwA1X\u002F5af1b4fc50db985dc2034e06aa28dd69\u002FEnter_Program_03_Settings_Menu.jpg\" alt=\"Settings Menu\" width=\"300\" height=\"169\"\u003E \n        \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F5Pq4f3isojWfXUpesUBMUg\u002F5b044309ade0d3c82f2a9d34bab3b32f\u002FEnter_Program_04_Enter_Code.jpg\" alt=\"Enter Code\" width=\"300\" height=\"169\"\u003E\n      \u003C\u002Fp\u003E\n    \u003C\u002Fli\u003E\n    \u003Cli\u003E\n      \u003Cp\u003EPress \u003Cem\u003EWi-Fi\u003C\u002Fem\u003E, then check the box on the right side to enable Wi-Fi.\u003C\u002Fp\u003E\n      \u003Cp\u003E\n        \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F6iWKMxduOAHatBBZPIV5h4\u002F90400431ded342274510d5368be08497\u002FWiFi_00_Advanced_Menu.jpg\" alt=\"Wi-Fi Advanced Menu\" width=\"300\" height=\"169\"\u003E \n        \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F8eh1IO6oMKxfVIX0Nk7UW\u002Fe6a91029d4bbd845343a7c3405d1ac6e\u002FWiFi_01_Enable.jpg\" alt=\"Enable Wi-Fi\" width=\"300\" height=\"169\"\u003E\n      \u003C\u002Fp\u003E\n    \u003C\u002Fli\u003E\n    \u003Cli\u003E\n      \u003Cp\u003ESelect your Wi-Fi network, enter your Wi-Fi encryption password, and press \u003Cem\u003EOK\u003C\u002Fem\u003E.\u003C\u002Fp\u003E\n      \u003Cp\u003E\n        \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3OzyCi2oR5p29t1iAJKo6r\u002F96e7f63b737c74468d401771cc708f38\u002FWiFi_02_Select.jpg\" alt=\"Select Wi-Fi Network\" width=\"300\" height=\"169\"\u003E \n        \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F27Eyqy1UNONoNcbIRhr00h\u002F44168d8410255f5e41138d221d90c9e3\u002FWiFi_03_Encryption.jpg\" alt=\"Wi-Fi Encryption\" width=\"300\" height=\"169\"\u003E\n      \u003C\u002Fp\u003E\n    \u003C\u002Fli\u003E\n    \u003Cli\u003E\n      \u003Cp\u003EWhen the Wi-Fi connection shows \u003Cem\u003EConnected\u003C\u002Fem\u003E, press either the back arrow or \u003Cem\u003EHome\u003C\u002Fem\u003E to exit.\u003C\u002Fp\u003E\n      \u003Cp\u003E\n        \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F71FWdiL6TbTUrBfI9bVKzH\u002F127f5516252153da15184aafb66eb54d\u002FWiFi_04_Connected.jpg\" alt=\"Wi-Fi Connected\" width=\"300\" height=\"169\"\u003E\n      \u003C\u002Fp\u003E\n    \u003C\u002Fli\u003E\n  \u003C\u002Fol\u003E\n\n  \u003Ch2\u003ETroubleshooting\u003C\u002Fh2\u003E\n  \u003Cp\u003EIf you experience any issues connecting your device to Wi-Fi, contact us for assistance. You can text us at \u003Ca href=\"sms:+14695138685\"\u003E\u003Cstrong\u003E\u003Cu\u003E469.513.8685\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E.\u003C\u002Fp\u003E\n\u003C\u002Farticle\u003E\n",created:"2018-10-18T20:30:38.000Z",homeCategory:j,sectionCategory:j,section:n,topic:j,DeviceType:j,callType:[j],DeviceModel:[w,o,u,v,A],TroubleCondition:["addconnect","BroadbandCommFailure"],ingestForCrestaVA:k}},{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:"4J3VHM9pqzxg7Z4B5FNGO1",type:h,createdAt:"2022-04-29T12:22:24.119Z",updatedAt:"2024-12-05T23:02:37.211Z",environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:61,revision:J,contentType:{sys:{type:a,linkType:i,id:q}},locale:g},fields:{articleId:360018487431,title:"360018487431-IQ-Panel-2-Panel-Is-Not-Responding",metaDescription:"Learn how to fix a non-responsive panel.",heading:["What to Do if the IQ Panel 2 is Not Responding"],keywords:["Freeze",z,o,"Not Responding","Frozen","Locked Up",r,"Power Cycle","Reboot"],body:"\u003Carticle\u003E\n  \u003Cp\u003E\u003Cstrong\u003ESummary:\u003C\u002Fstrong\u003E This guide provides instructions for rebooting your IQ Panel 2 by performing a power cycle to restore functionality.\u003C\u002Fp\u003E\n\n  \u003Ch2\u003EStep-by-Step Instructions\u003C\u002Fh2\u003E\n  \u003Col style=\"padding-left: 20px;\"\u003E\n    \u003Cli\u003E\n      Locate the power button on the right side of your IQ Panel 2.\n      \u003Cp\u003E\n        \u003Cimg src=\"https:\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F2DQnvoqnlQUAiykZ3Mohil\u002F3066d2f553150f42582a271ede82f706\u002F0000.1_IQ_Panel_2_with_Power_Button.jpg\" alt=\"IQ Panel 2 with Power Button - Right Side View\" height=\"200\"\u003E\n        \u003Cimg src=\"https:\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F2KCu44C6K2cPmOetZbuLD\u002F20a3012693c0095f155f446daaad0662\u002F0000.2_IQ_Panel_2_with_Power_Button.jpg\" alt=\"IQ Panel 2 Power Button Close-Up\" height=\"200\"\u003E\n      \u003C\u002Fp\u003E\n    \u003C\u002Fli\u003E\n    \u003Cli\u003E\n      Press and hold the power button for 30 seconds to initiate a reboot.\n    \u003C\u002Fli\u003E\n    \u003Cli\u003E\n      Wait for the system to reboot. Once restarted, the touchscreen should respond normally.\n    \u003C\u002Fli\u003E\n  \u003C\u002Fol\u003E\n\n  \u003Ch2\u003EAdditional Assistance\u003C\u002Fh2\u003E\n  \u003Cp\u003E\n    If functionality does not return, or you need further assistance, text a Support Representative anytime at \n    \u003Ca href=\"sms:469.513.8685\"\u003E\u003Cstrong\u003E\u003Cu\u003E469.513.8685\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E.\n  \u003C\u002Fp\u003E\n\u003C\u002Farticle\u003E\n",created:"2018-10-19T15:10:42.000Z",homeCategory:j,sectionCategory:n,section:n,disableChat:b,showChatBlurb:k,topic:j,DeviceType:j,DeviceModel:[o,u,v,A],TroubleCondition:["ACFailure"],ingestForCrestaVA:k}},{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:"6tAqqfeFSbyRyYjlBB5Fvw",type:h,createdAt:"2022-06-30T15:03:09.074Z",updatedAt:"2024-12-05T23:02:03.168Z",environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:225,revision:20,contentType:{sys:{type:a,linkType:i,id:q}},locale:g},fields:{articleId:46,title:"46-how-to-fix-panel-communication-failure-on-the-iq-panel-2",metaDescription:"Our troubleshooting guide will walk you through fixing your panel's communication issue.",heading:["How to Fix Panel Communication Failure on the IQ Panel 2"],keywords:["radio not responding","communication failure","comm failure","comm_failure","communication_failure","radio_not_responding","fc","com fail",r,o],body:"\u003Carticle\u003E\n  \u003Cp\u003E\u003Cstrong\u003ESummary:\u003C\u002Fstrong\u003E If your panel displays a communication failure or \"radio not responding\" message, it means your system is not communicating with our Alarm Response Center, and alarm activity signals will not be received. Use the steps below to identify the cause and restore communication. For further assistance, text \u003Ca href=\"sms:+14695138685\"\u003E\u003Cstrong\u003E\u003Cu\u003E469.513.8685\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E.\u003C\u002Fp\u003E\n\n  \u003Ch2\u003EPossible Causes and Solutions\u003C\u002Fh2\u003E\n\n  \u003Ch3\u003E1. Has Your Wi-Fi Name or Password Changed?\u003C\u002Fh3\u003E\n  \u003Cp\u003EIf you recently changed your Wi-Fi name, password, or router, you need to update your panel's Wi-Fi settings. \u003Ca href=\"#WiFiInstructions\"\u003E\u003Cstrong\u003E\u003Cu\u003EFollow these steps\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E.\u003C\u002Fp\u003E\n\n  \u003Ch3\u003E2. Power Outage\u003C\u002Fh3\u003E\n  \u003Cul style=\"list-style-type: disc; margin-left: 20px;\"\u003E\n    \u003Cli\u003EEnsure your system has power. If power is restored after an outage, the system will reconnect automatically.\u003C\u002Fli\u003E\n    \u003Cli\u003EIf your panel battery is weak after an outage, allow up to 24 hours for it to recharge.\u003C\u002Fli\u003E\n  \u003C\u002Ful\u003E\n\n  \u003Ch3\u003E3. Loss of Connection to Power Source\u003C\u002Fh3\u003E\n  \u003Cul style=\"list-style-type: disc; margin-left: 20px;\"\u003E\n    \u003Cli\u003EEnsure the panel is securely plugged into a functioning outlet.\u003C\u002Fli\u003E\n    \u003Cli\u003EVerify the outlet by plugging in another device.\u003C\u002Fli\u003E\n  \u003C\u002Ful\u003E\n\n  \u003Ch3\u003E4. 3G Cellular Service Expired\u003C\u002Fh3\u003E\n  \u003Cul style=\"list-style-type: disc; margin-left: 20px;\"\u003E\n    \u003Cli\u003E3G cellular service was phased out in 2022. Learn more in our \u003Ca href=\"https:\u002F\u002Fbrinkshome.com\u002Flte\"\u003E\u003Cstrong\u003E\u003Cu\u003E3G LTE Update communication\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E.\u003C\u002Fli\u003E\n    \u003Cli\u003EUpgrade your panel to a supported cellular module by texting \u003Ca href=\"sms:+14695138685\"\u003E\u003Cstrong\u003E\u003Cu\u003E469.513.8685\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E.\u003C\u002Fli\u003E\n    \u003Cli\u003ENote: Signals will still be received if your panel is connected to Wi-Fi.\u003C\u002Fli\u003E\n  \u003C\u002Ful\u003E\n\n  \u003Ch3\u003E5. Local Cell Provider Outage\u003C\u002Fh3\u003E\n  \u003Cp\u003EA temporary cell service outage in your area may affect communication. Ensure your panel is connected to Wi-Fi as a backup.\u003C\u002Fp\u003E\n\n  \u003Ch3\u003E6. Signal Interference\u003C\u002Fh3\u003E\n  \u003Cul style=\"list-style-type: disc; margin-left: 20px;\"\u003E\n    \u003Cli\u003EKeep large metal objects or appliances that generate radio frequency away from the panel.\u003C\u002Fli\u003E\n    \u003Cli\u003EPosition your panel near an exterior wall, above ground level, and outside basements or interior closets.\u003C\u002Fli\u003E\n  \u003C\u002Ful\u003E\n\n  \u003Ch3\u003E7. System Malfunction\u003C\u002Fh3\u003E\n  \u003Cp\u003ETry a power cycle to resolve malfunctions:\u003C\u002Fp\u003E\n  \u003Col style=\"margin-left: 20px;\"\u003E\n    \u003Cli\u003EPower down the panel completely.\u003C\u002Fli\u003E\n    \u003Cli\u003EWait 2 minutes, then power it back on.\u003C\u002Fli\u003E\n    \u003Cli\u003ETest the system to confirm communication is restored. \u003Ca href=\"https:\u002F\u002Fbrinkshome.com\u002Fhelp-center\u002Farticles\u002F360020174511-Perform-Your-Monthly-System-Test\"\u003E\u003Cstrong\u003E\u003Cu\u003ELearn how to place your system on test\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E.\u003C\u002Fli\u003E\n  \u003C\u002Fol\u003E\n\n  \u003Ch3\u003E8. Landline Phone Service Issues\u003C\u002Fh3\u003E\n  \u003Cul style=\"list-style-type: disc; margin-left: 20px;\"\u003E\n    \u003Cli\u003ECheck for phone service outages in your area.\u003C\u002Fli\u003E\n    \u003Cli\u003EEnsure your phone line is connected to your system if you’ve switched providers.\u003C\u002Fli\u003E\n    \u003Cli\u003EConsider upgrading to cellular communication for added reliability and smart home features. Text \u003Ca href=\"sms:+14695138685\"\u003E\u003Cstrong\u003E\u003Cu\u003E469.513.8685\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E to learn more.\u003C\u002Fli\u003E\n  \u003C\u002Ful\u003E\n\n  \u003Ch2\u003EIQ Panel 2 Power Cycle Instructions\u003C\u002Fh2\u003E\n  \u003Col style=\"margin-left: 20px;\"\u003E\n    \u003Cli\u003ESwipe down the clock display to open the settings menu, then press \u003Cem\u003ESettings\u003C\u002Fem\u003E.\u003C\u002Fli\u003E\n    \u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4LzmodIt9IJJJIS6RtNTvs\u002Ff0d80843f2c0a0f47e468f4acc712db1\u002FEnter_Program_01_Main.jpg\" alt=\"Settings Menu\" width=\"300\" \u002F\u003E\u003C\u002Fp\u003E\n    \u003Cli\u003EPress \u003Cem\u003EAdvanced Settings\u003C\u002Fem\u003E, then enter your master code.\u003C\u002Fli\u003E\n    \u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F5x42QQNacKs6v2xZ1rN9LK\u002F108b6360aff4cb350f71a24ea19433b0\u002FEnter_Program_03_Settings_Menu.jpg\" alt=\"Advanced Settings\" width=\"300\" \u002F\u003E\u003C\u002Fp\u003E\n    \u003Cli\u003EPress \u003Cem\u003EPower Down\u003C\u002Fem\u003E, then \u003Cem\u003EOk\u003C\u002Fem\u003E to confirm.\u003C\u002Fli\u003E\n    \u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F6fcnj7xdNJ2vVHhRJGaBYk\u002F5a0ba42dcd6bcd674bd919a67de38394\u002FPower_Down_01.jpg\" alt=\"Power Down Option\" width=\"300\" \u002F\u003E\u003C\u002Fp\u003E\n    \u003Cli\u003EWait 2 minutes, then press the right-side power button for 3-4 seconds to power the panel back up.\u003C\u002Fli\u003E\n    \u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F7tyHFF5vL4vJ0V37xfywM3\u002F82f34c9749f0aa123055e6fb3296f418\u002FIQ2_Side_Power_Button.jpg\" alt=\"Power Button\" width=\"300\" \u002F\u003E\u003C\u002Fp\u003E\n  \u003C\u002Fol\u003E\n\n  \u003Ch2 id=\"WiFiInstructions\"\u003EHow to Reconnect Your Panel to Wi-Fi\u003C\u002Fh2\u003E\n  \u003Col style=\"margin-left: 20px;\"\u003E\n    \u003Cli\u003ESwipe down from the clock display, then press \u003Cem\u003ESettings\u003C\u002Fem\u003E.\u003C\u002Fli\u003E\n    \u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F2G2rSRMJJA3FQytFSNKtHf\u002Febec8c7a307a4ffae3882479ee8fc036\u002FEnter_Program_01_Main.jpg\" alt=\"Settings Menu\" width=\"300\" \u002F\u003E\u003C\u002Fp\u003E\n    \u003Cli\u003EPress \u003Cem\u003EAdvanced Settings\u003C\u002Fem\u003E, then enter your installer code (default: 1111).\u003C\u002Fli\u003E\n    \u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F7ArVOzbOM8ecTA2faMwA1X\u002F5af1b4fc50db985dc2034e06aa28dd69\u002FEnter_Program_03_Settings_Menu.jpg\" alt=\"Advanced Settings Menu\" width=\"300\" \u002F\u003E\u003C\u002Fp\u003E\n    \u003Cli\u003EPress \u003Cem\u003EWi-Fi\u003C\u002Fem\u003E, then check the box to enable Wi-Fi.\u003C\u002Fli\u003E\n    \u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F8eh1IO6oMKxfVIX0Nk7UW\u002Fe6a91029d4bbd845343a7c3405d1ac6e\u002FWiFi_01_Enable.jpg\" alt=\"Enable Wi-Fi\" width=\"300\" \u002F\u003E\u003C\u002Fp\u003E\n    \u003Cli\u003ESelect your network, enter your Wi-Fi password, then press \u003Cem\u003EConnect\u003C\u002Fem\u003E.\u003C\u002Fli\u003E\n    \u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3OzyCi2oR5p29t1iAJKo6r\u002F96e7f63b737c74468d401771cc708f38\u002FWiFi_02_Select.jpg\" alt=\"Select Network\" width=\"300\" \u002F\u003E\u003C\u002Fp\u003E\n    \u003Cli\u003EOnce connected, press \u003Cem\u003EBack\u003C\u002Fem\u003E or \u003Cem\u003EHome\u003C\u002Fem\u003E to exit.\u003C\u002Fli\u003E\n  \u003C\u002Fol\u003E\n\n  \u003Cp\u003EIf you need further assistance, text our Support Team at \u003Ca href=\"sms:+14695138685\"\u003E\u003Cstrong\u003E\u003Cu\u003E469.513.8685\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E.\u003C\u002Fp\u003E\n\u003C\u002Farticle\u003E\n",created:"2022-09-15T12:00-05:00",homeCategory:j,sectionCategory:n,section:n,disableChat:b,showChatBlurb:k,topic:j,DeviceType:j,callType:[j],DeviceModel:[w,o,u,v],TroubleCondition:["communicationwifierror","PanelNotResponding"],ingestForCrestaVA:k}},{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:"1ZekVMbXkYukw6tkG24RUL",type:h,createdAt:"2022-05-02T07:07:46.426Z",updatedAt:"2024-11-21T22:50:43.670Z",environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:102,revision:22,contentType:{sys:{type:a,linkType:i,id:q}},locale:g},fields:{articleId:5497021637389,title:"5497021637389-IQ-Panel-2-Cover-Tamper-Alert",metaDescription:"Learn how to fix a tamper error on your panel.",heading:["IQ Panel 2—Tamper Error"],keywords:["why_does_my_system_show_open","Tamper","Zone","Open","Keypad","Tamper Open","cover"],body:"\u003Carticle\u003E\n  \u003Cp\u003E\u003Cstrong\u003ESummary:\u003C\u002Fstrong\u003E A tamper error occurs when the panel detects that the cover is not securely attached. Follow the steps below to safely power down the device, resolve the tamper error, and clear any related alerts.\u003C\u002Fp\u003E\n\n  \u003Ch2\u003EStep 1: Power Down the Device for Safety\u003C\u002Fh2\u003E\n  \u003Col style=\"margin-left: 20px;\"\u003E\n    \u003Cli\u003ESwipe down from the time display to open the drop-down menu, then press \u003Cem\u003ESettings\u003C\u002Fem\u003E.\u003C\u002Fli\u003E\n  \u003C\u002Fol\u003E\n  \u003Cp\u003E\n    \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F7eI7XT2cz6CphBBTa4962m\u002Fda68265498b472d66f54443da7455c21\u002FEnter_Program_01_Main.jpg\" alt=\"Open Settings\" width=\"298\" height=\"168\"\u003E\n    \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3R7zW9yewCDojFDcSamdCU\u002F1886d4dbfd1421663b8366d154d45a8a\u002FEnter_Program_02_Dropdown.jpg\" alt=\"Dropdown Menu\" width=\"300\" height=\"169\"\u003E\n  \u003C\u002Fp\u003E\n  \u003Col start=\"2\" style=\"margin-left: 20px;\"\u003E\n    \u003Cli\u003EPress \u003Cem\u003EAdvanced Settings\u003C\u002Fem\u003E, then enter your master code.\u003C\u002Fli\u003E\n  \u003C\u002Fol\u003E\n  \u003Cp\u003E\n    \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4RRQyfgeYO4X4JP3gcQ2r6\u002F750f207ebea5c610917bafdaf353be07\u002FEnter_Program_03_Settings_Menu.jpg\" alt=\"Advanced Settings\" width=\"300\" height=\"169\"\u003E\n    \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F7nw8qq9q34R65kidV9ZTZv\u002F801010dbe9c8e66616b6035d7b1d7eeb\u002FEnter_Program_04_Enter_Code.jpg\" alt=\"Enter Master Code\" width=\"300\" height=\"169\"\u003E\n  \u003C\u002Fp\u003E\n  \u003Col start=\"3\" style=\"margin-left: 20px;\"\u003E\n    \u003Cli\u003EPress \u003Cem\u003EPower Down\u003C\u002Fem\u003E, then \u003Cem\u003EOk\u003C\u002Fem\u003E to confirm. The IQ Panel 2 will power down.\u003C\u002Fli\u003E\n  \u003C\u002Fol\u003E\n  \u003Cp\u003E\n    \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4UrhE0ThQNzNyf9DXsZmji\u002F4cadac3919395d26cf478449c52ce2c8\u002FPower_Down_01.jpg\" alt=\"Power Down\" width=\"300\" height=\"169\"\u003E\n    \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F1mwy70juQLsU16fSj6MmlP\u002F2f2ab726f3d6f02904b3bd0bc00b86ee\u002FPower_Down_02.jpg\" alt=\"Confirm Power Down\" width=\"300\" height=\"169\"\u003E\n  \u003C\u002Fp\u003E\n\n  \u003Ch2\u003EStep 2: Open the Panel\u003C\u002Fh2\u003E\n  \u003Cp\u003ERemove the bottom screw, then press both bottom tabs to remove the front cover.\u003C\u002Fp\u003E\n  \u003Cp\u003E\n    \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3dadouYxaub6iBUhCLQHQg\u002F1e64bc48a006931113400d66c62788c8\u002F004_IQ_Panel_2_Bottom.jpg\" alt=\"Remove Bottom Screw\" width=\"450\"\u003E\n  \u003C\u002Fp\u003E\n\n  \u003Ch2\u003EStep 3: Prepare the Panel to Close\u003C\u002Fh2\u003E\n  \u003Cp\u003EEnsure the battery, battery wires, and antenna are secured into their appropriate compartments and are not obstructing a snug fit. If there is an optional screw, remove it before proceeding.\u003C\u002Fp\u003E\n  \u003Cp\u003E\n    \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F2IBxASVOVVH4MXImwdBw4f\u002Fb2014f250a7c052c80a5693906a56528\u002FIQ_Panel_2_Hanging.jpg\" alt=\"Prepare the Panel\" width=\"450\"\u003E\n  \u003C\u002Fp\u003E\n\n  \u003Ch2\u003EStep 4: Close the Panel\u003C\u002Fh2\u003E\n  \u003Col style=\"margin-left: 20px;\"\u003E\n    \u003Cli\u003EAlign the panel slots with the 4 tabs at the top of the backplate.\u003C\u002Fli\u003E\n    \u003Cli\u003EPress the bottom of the panel against the backplate to snap the two tabs into place, then press the top into place to secure it.\u003C\u002Fli\u003E\n  \u003C\u002Fol\u003E\n\n  \u003Ch2\u003EStep 5: After Closing\u003C\u002Fh2\u003E\n  \u003Col style=\"margin-left: 20px;\"\u003E\n    \u003Cli\u003EHold the power button on the right side of the panel for 3 seconds to power it on.\u003C\u002Fli\u003E\n    \u003Cli\u003EAcknowledge prior tamper notifications to clear the alert.\u003C\u002Fli\u003E\n    \u003Cli\u003E\n      If the panel is not fully closed, an audible alert will sound every 30 minutes. To disable this:\n      \u003Cul style=\"list-style-type: disc; margin-left: 40px;\"\u003E\n        \u003Cli\u003EOpen \u003Cem\u003ESettings\u003C\u002Fem\u003E from the top drop-down menu.\u003C\u002Fli\u003E\n        \u003Cli\u003ESelect \u003Cem\u003EAdvanced Settings\u003C\u002Fem\u003E and enter the default installer code \u003Cem\u003E1111\u003C\u002Fem\u003E.\u003C\u002Fli\u003E\n        \u003Cli\u003EGo to \u003Cem\u003EInstallation\u003C\u002Fem\u003E > \u003Cem\u003ESecurity & Arming\u003C\u002Fem\u003E and uncheck the box next to \u003Cem\u003EPanel Tamper\u003C\u002Fem\u003E.\u003C\u002Fli\u003E\n      \u003C\u002Ful\u003E\n    \u003C\u002Fli\u003E\n  \u003C\u002Fol\u003E\n\n  \u003Ch2\u003EStep 6: Clear the Panel Alert\u003C\u002Fh2\u003E\n  \u003Col style=\"margin-left: 20px;\"\u003E\n    \u003Cli\u003EPress the message icon at the top right of the panel, then select \u003Cem\u003EMessages\u003C\u002Fem\u003E, \u003Cem\u003EAlerts\u003C\u002Fem\u003E, and \u003Cem\u003EAlarms\u003C\u002Fem\u003E.\u003C\u002Fli\u003E\n  \u003C\u002Fol\u003E\n  \u003Cp\u003E\n    \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3y15KbKLhvBfh5p7GnvNUN\u002F70c5bf2e4f3bde15885c6b3f8a80cb00\u002F01a_Trouble_01_275x155.jpg\" alt=\"Messages Icon\" width=\"215\"\u003E\n    \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F2VXewYqe7u6EVZkpwNfD8M\u002Fd616738c97906e32cc879a0433502dfd\u002F01b_Trouble_02_275x155.jpg\" alt=\"Alerts Menu\" width=\"215\"\u003E\n    \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3w2lU3qGDSspc0p41E2AEP\u002Fe7c61063f58e1c5bbe444b50014b0284\u002F01c__Trouble_03_275x155.jpg\" alt=\"Alerts Details\" width=\"215\"\u003E\n  \u003C\u002Fp\u003E\n  \u003Col start=\"2\" style=\"margin-left: 20px;\"\u003E\n    \u003Cli\u003EPress \u003Cem\u003EOk\u003C\u002Fem\u003E to acknowledge the alerts. Swipe left or right to exit. Alerts for unresolved issues will persist until resolved.\u003C\u002Fli\u003E\n  \u003C\u002Fol\u003E\n  \u003Cp\u003E\n    \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F5H9mspTrKH0Pwkj9HyPYT5\u002Fd652838e00fd93df53368f7b5f6257fe\u002F02a__Trouble_04_275x155.jpg\" alt=\"Acknowledge Alerts\" width=\"215\"\u003E\n    \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F42800Ee88YgVKBxuZ0ak7P\u002Fc1c1086f40ed4bd1d477fbee519f41ae\u002F02b_Trouble_05_275x155.jpg\" alt=\"Clear Alerts\" width=\"215\"\u003E\n    \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F5YZCa3Yn5ZfTSjRiX5c0bg\u002Fd138bf1eb99792997eb873f45b49198f\u002F02c_Disarm_03_Disarmed_275x155.jpg\" alt=\"Exit Menu\" width=\"215\"\u003E\n  \u003C\u002Fp\u003E\n\n  \u003Ch2\u003ETips to Resolve the Tamper Error\u003C\u002Fh2\u003E\n  \u003Cul style=\"list-style-type: disc; margin-left: 20px;\"\u003E\n    \u003Cli\u003EEnsure batteries fit securely within their compartment.\u003C\u002Fli\u003E\n    \u003Cli\u003ECheck that the cover is properly aligned and securely attached.\u003C\u002Fli\u003E\n    \u003Cli\u003EVerify all screws and tabs are fastened tightly.\u003C\u002Fli\u003E\n    \u003Cli\u003EAdditional actions may be required at the panel to fully clear the error.\u003C\u002Fli\u003E\n  \u003C\u002Ful\u003E\n\u003C\u002Farticle\u003E\n",created:"2022-04-12T20:53:17.000Z",homeCategory:j,sectionCategory:n,section:n,disableChat:b,showChatBlurb:k,topic:j,DeviceType:j,callType:[j],DeviceModel:[w,o],TroubleCondition:["tamper","PanelTamper"],ingestForCrestaVA:k}}],breadCrumbData:{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:"24SK8cdPEeduNuINAHNBHj",type:h,createdAt:"2022-06-21T10:05:40.484Z",updatedAt:"2024-09-20T15:00:08.373Z",environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:77,revision:24,contentType:{sys:{type:a,linkType:i,id:"subCategory"}},locale:g},fields:{sectionslug:"27-iq-panel-2",id:27,pageHeading:"Panels Help Center",pageSubHeading:"Next step, select your panel.",sectionTitle:n,description:"The IQ Panel 2 is a 7” HD touchscreen with built-in 5MP camera and multiple wireless radios in a clean, elegant, modern user interface. The IQ Panel 2 keeps you connected to an entire ecosystem of smart devices giving you control over your entire home.  Exciting features like touchless disarming using Bluetooth and a built-in glassbreak detector are enabled through powerful software. ",sectionImage:{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:"4v7n4cdGxw7Hk5bVjcDz23",type:K,createdAt:"2022-06-24T17:31:28.431Z",updatedAt:"2022-06-30T08:17:25.970Z",environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:E,revision:p,locale:g},fields:{title:"Qolsys IQ Panel",description:"Qolsys IQ Panel 2 ",file:{url:"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4v7n4cdGxw7Hk5bVjcDz23\u002F99a10d25fde7ad82bacf03f7a0a0196e\u002FQolsysIQPanel2_web_600x600.png",details:{size:84053,image:{width:L,height:L}},fileName:"QolsysIQPanel2_web_600x600.png",contentType:M}}},isOther:b,homeCategory:{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:"4NUjAl5hIcr2bmzAQSOAAF",type:h,createdAt:"2022-05-26T10:24:09.757Z",updatedAt:"2023-08-31T13:19:06.471Z",environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:72,revision:17,contentType:{sys:{type:a,linkType:i,id:"homeCategory"}},locale:g},fields:{slug:"panels",title:j,tooltipText:" Learn all about our most common panels. ",categoryImage:{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:"11tS7HnDVLqCSIRcw8u9GG",type:K,createdAt:"2022-05-27T15:02:10.885Z",updatedAt:"2022-05-31T08:00:52.238Z",environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:F,revision:p,locale:g},fields:{title:j,file:{url:"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F11tS7HnDVLqCSIRcw8u9GG\u002F0d030871122e9be2e8a9ef698f485a16\u002FGroup_1004.png",details:{size:20046,image:{width:208,height:173}},fileName:"Group 1004.png",contentType:M}}},isMainCategory:k,quickLinksCategory:[],isHavingSections:k,metaDescriptionJson:{all:"Need help with your Brinks Home panel? Learn how to set up your new smart panel and instructions for connecting panels to sensors and Wi-Fi. Start here!",addconnect:"How to program a sensor to a panel? Check out here Brinks Home's step-by-step instructions for connecting a sensor to your panel.",lowbattery:"Facing low battery issues in panels? Follow Brinks Home step-by-step instructions to replace the backup battery in your system's panel.",communicationwifierror:"Facing panel communication failure? Check out our panel troubleshooting guide that will walk you through fixing your panel's communication issue."},titleJson:{all:"Help Center: How to Set Up Your Smart Panel",addconnect:"Help Center: How to Connect Sensor to Panel",lowbattery:"Help Center: How to Replace Panels Battery",communicationwifierror:"Help Center: How to Fix Panel Communication Failure"},headingJson:{all:"Smart Panel Set-Up Guide",addconnect:"Connecting Sensor to Panel Guide",lowbattery:"Panels Battery Replacement Instructions",communicationwifierror:"Panels Communication Failure Resolving 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