2GIG Door/Window Sensor—Tamper Error
Find the image of your door/window sensor below to view instructions on how to replace the cover on your sensor to address the tamper error.
You will also need to clear the error from the panel memory. Once the cover has been replaced, see instructions for GC2 GoControl - Silence Reset Trouble.
2GIG-DW10-345 Door Window Sensor:
Align the cover over the sensor and press closed, ensuring the end button locks into place.
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Ecolink WST-232 Door Window Sensor:
Align the cover over the sensor and slide the cover down to set it in place.
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Honeywell 5816 Door Window Sensor:
Align the cover over the sensor and press closed, ensuring the end latch locks into place.
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5800MINI Door Window Sensor:
Align the cover over the sensor and press to close, ensuring the cover is completely fastened.