Learn how to clear trouble alerts on your panel.

See a breakdown of your monthly billing statement and instructions for downloading through the Customer Portal or the Brinks Home App.

View instructions on how to sign up for electronic billing.

Brinks Home offers several ways to easily make a payment.

Learn how to fix a 2GIG Smoke Detector cover.

View instructions for setting up shortcuts on devices that use Siri voice assistant.

Simon XTi - Remote Touchscreen Trouble

Learn how to compete the setup of your GC2 panel.

Learn how to arm your GC2 Panel

Learn how to a Invalid Primary Email error

Learn how to a Customer Not Logged In error

Learn how to fix an not logged in error.

Learn how to fix an invalid primary email error

Learn how to finish setting up your panel

Learn how to fix a no arming issue.

Learn how to fix a no armings detected error on your panel.

Learn how to fix a setup not complete error on your panel.

Learn how to fix a customer not logged in error on your panel.

Learn how to fix a invalid primary email error on your panel.

Learn how to update your code word in the Brinks Home Customer Portal.