Learn how to easily pair Z-Wave devices with the Qolsys IQ Panel 2. Follow our step-by-step guide to configure your smart home system. Contact support at 469.513.8685 for additional assistance.

This article covers how Brinks Home will communicate to you in the event of an alarm

Brinks Home offers support to customers impacted by natural disasters. Contact our Customer Service team for assistance with service adjustments, temporary displacement, or account changes.

Get help with updating your account information.

Learn how to check your security camera's signal strength with the Brinks Home App. This step-by-step guide details this useful feature to ensure operation.

Lynx Touch - Sensor Test

Simon XT - Entry Delay Programming

View instructions for deleting a user code from your Concord panel.

Low Battery: Before replacing your battery, select your panel.

Learn more about setting up video analytic rules using the Brinks Home app.

View instructions for streaming live video on your IQ Panel 2.

Learn how to fix a 2GIG-FT1-345 flood/temperature sensor cover.

View instructions for controlling the door chimes on your GC2 GoControl.

View instructions for adding a user code on the Lynx Touch panel.

View a list of sensor descriptions and codes that can be used to add a sensor to your GC2/GC2e Panel.

Camera drops offline

Simon XTi - Sensor Groups

IQ Panel 2 - Update Firmware

Before fixing your glassbreak sensor's cover, select your panel.

Lynx Touch - Set Time and Date